Fixed header Safari - by albertsamsir - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Olga Barlow

  • Avatar: albertsamsir
    albertsamsir
    Participant
    January 19, 2015 at 22:11

    The header with is full in Firefox.. in Safari it’s not showing up correctly.

    See the attachment.

    Please provide me an fix.

    Thank you.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: albertsamsir
    albertsamsir
    Participant
    January 19, 2015 at 22:11

    See attachment

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 19, 2015 at 22:20

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: albertsamsir
    albertsamsir
    Participant
    January 19, 2015 at 22:23

    Hi Robert,

    See the Private

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 19, 2015 at 22:36

    Hello,

    I’ve checked your site and fixed header area works well in Safari.
    Look at screenshot please: http://prntscr.com/5ukdw1
    Please update your browser to the latest version and clean cache.

    Regards,
    Robert Hall.

    Avatar: albertsamsir
    albertsamsir
    Participant
    January 19, 2015 at 22:51

    Hi Rob,

    I did, cleaned the caches, got the most recent version.

    Is it an option to check with teamviewer?
    Albert

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 3, 2015 at 10:23

    Hello,

    No, unfortunately we can’t check your site with teamviewer. It’s very strange that we don’t see described problem.
    What version of Safari do you use?

    Also we would recommend you to update theme and plugins to latest version. Theme update you can find on ThemeForest. Plugin updates you can download here https://www.8theme.com/download-plugins/

    Regards,
    Olga Barlow

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