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Topic: Fixed header Safari

albertsamsir

Participant

January 19, 2015 10:11 pm

The header with is full in Firefox.. in Safari it’s not showing up correctly.

See the attachment.

Please provide me an fix.

Thank you.

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albertsamsir

Participant

January 19, 2015 10:11 pm

See attachment

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Robert Hall

Support staff

January 19, 2015 10:20 pm

Hello,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

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albertsamsir

Participant

January 19, 2015 10:23 pm

Hi Robert,

See the Private

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Robert Hall

Support staff

January 19, 2015 10:36 pm

Hello,

I’ve checked your site and fixed header area works well in Safari.
Look at screenshot please: http://prntscr.com/5ukdw1
Please update your browser to the latest version and clean cache.

Regards,
Robert Hall.

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albertsamsir

Participant

January 19, 2015 10:51 pm

Hi Rob,

I did, cleaned the caches, got the most recent version.

Is it an option to check with teamviewer?
Albert

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Olga Barlow

Support staff

February 3, 2015 10:23 am

Hello,

No, unfortunately we can’t check your site with teamviewer. It’s very strange that we don’t see described problem.
What version of Safari do you use?

Also we would recommend you to update theme and plugins to latest version. Theme update you can find on ThemeForest. Plugin updates you can download here http://www.8theme.com/download-plugins/

Regards,
Olga Barlow

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