First name field disappear - by east_ikebukuro

This topic has 7 replies, 3 voices, and was last updated 4 years, 3 months ago ago by east_ikebukuro

  • Avatar: east_ikebukuro
    east_ikebukuro
    Participant
    March 11, 2021 at 11:00

    On my account page, First name text field disappeared. How can I show it again?text field for name

    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 11, 2021 at 18:10

    Hello,

    Provide us with WP Dashboard access, please. We’ll check the issue.

    Regards

    Avatar: east_ikebukuro
    east_ikebukuro
    Participant
    March 11, 2021 at 23:35

    thanks

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2021 at 08:46

    Hello,

    The problem is caused by this custom CSS code – https://prnt.sc/10jibjr , you need to delete or change the code.
    Also, add the next code:

    .woocommerce-MyAccount-content .form-row-first {
        padding: 0 0 0 15px;
    }
    .woocommerce-MyAccount-content .form-row-last {
        padding: 0 15px 0 0;
    }

    Regards

    Avatar: east_ikebukuro
    east_ikebukuro
    Participant
    March 13, 2021 at 03:36

    Thnaks. Text field appears again with provided code.
    But the hidden sentence appears too.

    I want to show text field for user’s name and want hide another sentence.

    I want to hide the sentence in this topic.
    https://www.8theme.com/topic/link-on-my-account-page-not-working/#post-278606

    how can fix this?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2021 at 09:05

    Hello,

    Thanks for the reply.
    In this case, custom CSS can’t be used.
    Download dashboard.php file from this page – https://dropmefiles.com/vZE3g Go to the folder of your child theme via FTP , create woocommerce/myaccount folders, add dashboard.php file there > delete this text – http://prntscr.com/10kb96r

    Regards

    Avatar: east_ikebukuro
    east_ikebukuro
    Participant
    March 13, 2021 at 13:48

    it worked. thanks!

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The issue related to '‘First name field disappear’' has been successfully resolved, and the topic is now closed for further responses

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