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  gcamacho@mywestamerica.com

  Participant

  July 29, 2016 at 23:58

  My client needs to use the First Data Payment Gateway, not Simplify Commerce which comes with the Royal theme. I installed the First Data plugin, but it is not showing up under the “Checkout” tab in the Woocommerce Setting section. Only Simplify Commerce is showing up. When I tried to manually remove Simplify Commerce, I could not click on the Check Out tab anymore? Why is that the new payment gateway that i installed is not showing up?

  Please, contact administrator
  for this information.

  #135043 Copied Theme version: v.2.5.1 WooCommerce version: 4.5.2
  1 Answer
  

  Jack Richardson

  Support staff

  July 30, 2016 at 09:17

  Hello,

  As I see you are using old versions of WordPress, Royal theme and required plugins.
  You need update all of the mentioned parts.
  Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
  All required plugins can be downloaded here https://www.8theme.com/download-plugins/ .
  
  Don’t forget to create back up of your files and database before starting update process!

  
  (it’s for Legenda theme but the process is the same).

  Best regards,
  Jack Richardson.

  #135058 Copied
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