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Firefox bug on homepage: scrolling horizontally

This topic has 6 replies, 2 voices, and was last updated 5 years, 5 months ago ago by Rose Tyler

d0r1an

Participant

October 25, 2018 at 10:29

Hello,

we are experiencing a horizontal scrollbar on our homepage in Firefox. There’s white space to the right then.. see screenshot.

When you use the scrollbar to scroll down it then disappears..

Please advise.

Regards
Dorian

#201676 Copied Theme version: 2.2

5 Answers

Rose Tyler

Support staff

October 25, 2018 at 10:46

Hello,

I’ve checked your site in Firefox browser and do not see the problem. Please make sure that version of your browser is not very old and there are no additional extensions that may affect displaying of pages.
Have you cleared cache? Describe in details what should be done to recreate the problem.

Regards

#201679 Copied

d0r1an

Participant

October 25, 2018 at 11:12

Hello Rose,

here’s another view with scrollbar:

(https://www.nutsandgolden.de/wp-content/uploads/2018/10/www_nutsandgolden_de2.jpg)

Had this issue for many months and cleared the cache multiple times. Using current firefox 63.0.

I cn’t really tell you how to reproduce the issue, I just open the home page and it’s there.

What do you mean by “additional extensions that may affect displaying of pages”?

Regards
Dorian

#201682 Copied
Rose Tyler

Support staff

October 26, 2018 at 07:41
Hello,

Please try to add this code in Custom css for Home page:
```
body {
    overflow-x: hidden !important;
}
```
http://prntscr.com/lam7y2

Regards
#201738 Copied
d0r1an

Participant

October 26, 2018 at 15:36

that helped thx

#201791 Copied

Rose Tyler

Support staff

October 26, 2018 at 15:39

You’re welcome!

Regards

#201793 Copied
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