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Filters widget - by john - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 3 years, 6 months ago ago by Olga Barlow

  • Avatar: john
    john
    Participant
    October 7, 2020 at 06:29

    is there a document that talks about setting up the filters widget? I cannot seem to find anything.

    #254188 Copied Theme version: 6.3.9 WooCommerce version: 5.5
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 7, 2020 at 07:34

    Hello,

    https://xstore.helpscoutdocs.com/article/48-widgets-custom-widget-areas
    Feel free to ask if you have any other questions.

    Regards

    #254197 Copied
    Avatar: john
    john
    Participant
    October 7, 2020 at 07:59

    I have it setup and the only filter that shows up is the price filter. Is there something different that I need to do?

    #254206 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 7, 2020 at 12:01

    Hello,

    I see the product categories and price filter. What other widgets do you have there?
    Could you, please, provide us with temporary WP Dashboard access to check?

    Regards

    #254270 Copied
    Avatar: john
    john
    Participant
    October 7, 2020 at 21:26

    There is the filter for brands and 2 others I think

    Please contact administrator
    for this information.
    #254372 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 8, 2020 at 15:11

    Hello,

    Filter by the attribute http://prntscr.com/uvirsb appears only if your products have this attribute. I see that you don’t have products with that attribute http://prntscr.com/uviqu7

    So, add the attributes to your products to get filter by them.

    Regards

    #254494 Copied
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