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  makeitsimple

  Participant

  October 2, 2025 at 19:58

  Hello,
  I’ve encountered an issue with the filters on the shop page when browsing from a mobile device. On desktop, everything works perfectly — including the “Brands” filter — but on mobile, the filters (specifically the “Brands” section) just keep loading indefinitely and never display the content, as shown in the attached image.
  I’ve tested this across multiple mobile devices and browsers with the same result. Could you please take a look and advise on how to resolve this?
  Thanks in advance for your support!

  Please, contact administrator
  for this information.

  Files is visible for topic creator and
  support staff only.

  #456418 Copied
  2 Answers
  

  Andrew Mitchell

  Support staff

  October 3, 2025 at 11:43

  Hello, makeitsimple,

  Thank you for providing access. We have resolved the issue, and kindly ask you to check it.

  Best regards,
  8Theme’s Team

  #456446 Copied
  

  makeitsimple

  Participant

  October 3, 2025 at 13:37

  Thanks for the support! My topic “Filters Not Loading on Mobile – “Brands” Keeps Spinning” has been successfully resolved.

  #456450 Copied
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