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Filter not working properly when x store theme is activated but works fine in default woocommerce

This topic has 2 replies, 2 voices, and was last updated 5 months, 1 weeks ago ago by Tony Rodriguez

Artibdfl

Participant

December 5, 2023 at 14:10

Upon displaying only “Variable product” and hiding “Variation as a simple product” –

Swatches are not working in the x store theme widget section although in the default woocommerce the same thing is put up through attributes which is not available when we activate the X store theme.

Kindly look into the swatches option or enable the attribute option for filter selections or solve this through sidebars.

Upon displaying “Variations as a simple product” the results tends to get more irrelevant. Display variation is not an option of the default woocommerce so we cannot test it there.

Kindly help us out at the earliest possible. TIA

Please, contact administrator
for this information.

#375765 Copied Theme version: 9.2.4 WooCommerce version: 8.3.1

1 Answer

Tony Rodriguez

Support staff

December 6, 2023 at 12:26

Hello @Artibdfl,

Thank you for reaching out to us.

We would like to inform you that your recent request requires further clarification. To ensure that we can assist you effectively, we kindly ask that you provide a detailed description of the issue you are encountering, as well as your specific objectives or desired outcomes.

Additionally, for a more comprehensive understanding of the problem, we would appreciate it if you could capture a video demonstrating the issue. Once recorded, please upload the video to a file-sharing service, such as WeTransfer (https://wetransfer.com/), and share the download link with us.

Your cooperation is greatly appreciated, and we look forward to resolving your concerns promptly.

Best Regards,
The 8Theme Team

#375878 Copied
Tagged: filter issues, wordpress woocommerce themes, x store theme problems
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