Filter not working - by Pehanava - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 5 years, 4 months ago ago by Pehanava

  • Avatar: Pehanava
    Pehanava
    Participant
    July 25, 2020 at 11:48

    Hello,
    https://pehanava.in/women/palazzo-pant-set/

    the products on the above link, all are variations and bulk uploaded ( variation being Size attribute )

    on side bar ( Shop bar widget ) , I have added few filters like Filter by swatch as well as product filter , but none of them are working.

    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 25, 2020 at 12:16

    Hello,

    Please provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Pehanava
    Pehanava
    Participant
    July 25, 2020 at 15:22

    Details in Private Content Area

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 25, 2020 at 16:20

    Please set administrator role for the user in Dashboard.

    Regards

    Avatar: Pehanava
    Pehanava
    Participant
    July 25, 2020 at 18:05

    Private Content Area

    Please contact administrator
    for this information.
    Avatar: John Holden
    John Holden
    Participant
    July 26, 2020 at 06:51

    Hi,

    The filter is working for me https://prnt.sc/tonbif

    Regards,
    Hung PD

    Avatar: Pehanava
    Pehanava
    Participant
    July 26, 2020 at 07:29

    Please refer to my 1st message : ( Hello,
    https://pehanava.in/women/palazzo-pant-set/

    the products on the above link, all are variations and bulk uploaded ( variation being Size attribute )

    on side bar ( Shop bar widget ) , I have added few filters like Filter by swatch as well as product filter , but none of them are working.

    Site URL: https://pehanava.in/women/palazzo-pant-set/ )

    Attritube filters are not working like Size

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2020 at 09:39

    Hello,

    As I can see, you created Size attribute but not products with them – http://prntscr.com/toomuf , looks like you are using local attributes for products http://prntscr.com/toon41 To be able to use filters, you need to use global attributes
    Read more – https://docs.woocommerce.com/document/variable-product/
    If you want to use our variation swatches, watch this video – https://youtu.be/LgzC4iK-j6A

    Regards

    Avatar: Pehanava
    Pehanava
    Participant
    July 26, 2020 at 11:09

    Oh..

    I got it !!
    Thanks ! I wasn’t aware of the Global attribute.

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