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Filebird Pro License issue – Cant change settings

This topic has 7 replies, 3 voices, and was last updated 3 months, 2 weeks ago ago by Andrew Mitchell

ProdbyDaan

Participant

January 12, 2024 at 12:13

Hey Team, when i try do change some settings in the FileBird Plugin (Downloaded from 8theme Website) it says:

The theme switcher is for preview only. Please activate your license to apply accordingly.

Can you help?

Thanks Daniel

#379692 Copied Theme version: 9.2.5

6 Answers

Rose Tyler

Support staff

January 12, 2024 at 13:49

Hello, ProdbyDaan,

Thank you for using our theme and for contacting us.

We would like to direct your attention to our theme documentation concerning the activation and purchase codes for bundled plugins. You can access this information via the following link:
https://xstore.helpscoutdocs.com/article/38-activation-and-purchase-codes

Best Regards,
8Theme’s Team

#379711 Copied

ProdbyDaan

Participant

January 12, 2024 at 13:54

Hey Rose,

i already read this article.

It says:

Registration of these plugins is not necessary. They will function perfectly without any need for activation.

But I can’t use the function to change the Folder Design.

That would mean that I couldn’t use the “Pro” version.

#379712 Copied

Rose Tyler

Support staff

January 12, 2024 at 14:07

Hello, ProdbyDaan,

We would like to inform you that the version of the plugin we provide is the Pro version. However, this is the version that the plugin author sells to theme authors. Consequently, regardless of which theme you purchase, if the FileBird plugin is included, you will receive this particular version.
For more detailed information about bundled plugins, please visit the following link: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

Best Regards,
8Theme’s Team

#379714 Copied

ProdbyDaan

Participant

January 12, 2024 at 14:12

Okay, but then it seems like it’s not the Pro version that the developers of FileBird provide you with.

https://prnt.sc/bWzN03Hab_6-

I downloaded the Plugin via the 8THEME Site and installed it manually via WordPress

#379718 Copied

Rose Tyler

Support staff

January 12, 2024 at 14:48

Hello, ProdbyDaan,

We appreciate your prompt response.

We would like to inform you that developers reserve the right to add new or more advanced features for clients who have purchased the plugin directly.

Please be advised that the latest version of the FileBird plugin is available for download at the following link: https://www.8theme.com/downloads/. We are able to provide you with this version exclusively.

Should you wish to gain access to functionalities that are currently restricted, the only option available is to purchase the plugin separately.

We hope for your understanding.

Best Regards,
8Theme’s Team

#379722 Copied

Andrew Mitchell

Support staff

January 12, 2024 at 15:00

Dear ProdbyDaan,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#379724 Copied
Tagged: filebird pro license, filebird settings change, license troubleshooting, settings issue, woocommerce, wordpress templates
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Filebird Pro License issue – Cant change settings

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