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Few errors in my woopress theme - by Vikfom

This topic has 4 replies, 2 voices, and was last updated 7 years, 5 months ago ago by Eva Kemp

Vikfom

Participant

October 5, 2016 at 12:44

Hello!
I have few questions about my website.
1) I chose SWAP in the product image hover in theme settings. And I uploaded a photo for hover effect in the product listing. But when I want to see the hover effect on the image in my catalog I only see empty space. I also attached the example of my product with hover effect to the private content.
2) Photos of products on my website are not clear. When I uploaded them, they were clear.
Can I fix it somehow? I sell products that is why quality of photos is very important to me.
And also when I enlarge photo in the product page, it has better quality.

Please help me with my questions. Thank you in advance!

Please, contact administrator
for this information.

#141610 Copied Theme version: 2.9.2 WooCommerce version: Version 2.6.4

3 Answers

Eva Kemp

Support staff

October 5, 2016 at 19:00

Hello,

The problem was caused by your hosting settings.
Image is loaded from the path that is defined in “DOCUMENT_ROOT” variable. On a server where your site is located the path for DOCUMENT_ROOT is written:
_SERVER["DOCUMENT_ROOT"] /var/chroot/home/content/14/7925914/html
but your site is located in /var/chroot/home/content/14/7925914/html/baliskulls and this path is written for variable “SUBDOMAIN_DOCUMENT_ROOT”.
So to fix the issue I’ve changed the code $file_path = $_SERVER['DOCUMENT_ROOT'] . $file_path['path']; to $file_path = $_SERVER['SUBDOMAIN_DOCUMENT_ROOT'] . $file_path['path']; on line 121 in the file wp-content/themes/woopress/framework/images.php.

Regards,
Eva Kemp.

#141692 Copied

Vikfom

Participant

November 2, 2016 at 08:56

Dear Eva,
Thank you for your help!
Can you help me with another problem, please?
Photos of products on my website are not clear. When I uploaded them, they were clear.
Can I fix it somehow? I sell products that is why quality of photos is very important to me.
And also when I enlarge photo in the product page, it has better quality.

Please help me. Thank you in advance!

#144689 Copied

Eva Kemp

Support staff

November 2, 2016 at 10:42

Hello,

As I see your images are shown fine. Please show a direct page where image is not clear.

Regards,
Eva Kemp.

#144701 Copied
Tagged: best, errors, selling, themes, woocommerce, woopress
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