Few errors after automatic updates and can not login anymore

This topic has 2 replies, 2 voices, and was last updated 4 years, 7 months ago ago by Rose Tyler

  • Avatar: Tagbag
    September 26, 2019 at 11:40


    I can not login any more on http://kfz-service-kruse.de/login. I do not know why and I got some errors. Maybe you can help me.


    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 26, 2019 at 12:36


    You should be able to login now. We’ve renamed the old version of Slider Revolution plugin via FTP and uploaded the new version, you can delete the re-named folder. Please check.
    Also, before every core plugin update, we would recommend you to check the changelog https://xstore.8theme.com/update-history/ and you’ll find that you need to update not just XStore Core plugin but XStore theme first. Any core plugin update requires the theme update to the latest version before the plugin update.
    You need to downgrade version of the Core plugin to make it compatible with the current theme version on your site, or update the theme. Please note that 6.x is a major update so it would be better to create a staging site (full copy of the existing one) and do all updates there first. If everything is ok then you’ll be able to update production site.
    Do the backup of your database and files before starting the theme update.
    Also, before the update to the latest version of the XStore, you need to update PHP version on your site to 7.0 or 7.2. Read more in the changelog http://prntscr.com/pb8oo5 , a lot of new features were added in new versions on the theme.


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