Featured Products on home page not showing neither latest posts

This topic has 13 replies, 5 voices, and was last updated 9 years, 7 months ago ago by Jack Richardson

  • Avatar: lebvision
    lebvision
    Participant
    September 6, 2014 at 17:45

    Hello, we have purchased the leader template, everything is working fine, except:

    – Featured products are not appearing on the home page
    – Latest posts are not appearing on the home page
    – Related items is not appearing in product page

    Would appreciate all the help we can get, here are the login:

    http://www.primeluxuryoutlet.com/plo/wp-admin/

    username: admin
    password: 03754104

    Thank you

    12 Answers
    Avatar: lebvision
    lebvision
    Participant
    September 6, 2014 at 23:16

    hello below r the login data

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 7, 2014 at 11:13

    Hello,

    Please provide us with FTP credentials as well.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: lebvision
    lebvision
    Participant
    September 8, 2014 at 06:48

    Hi Eva,

    below are the ftp credentials:

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 8, 2014 at 07:42

    Hello,

    I’ll made changes with image size in Theme Options. You can check it.

    Regards,
    Robert Hall.

    Avatar: lebvision
    lebvision
    Participant
    September 8, 2014 at 08:00

    Hi Robert,

    thank you, it is working can you please explain to me what was wrong, so we can have it fixed if we bump into that in t he future again.

    Thanks

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 8, 2014 at 09:06

    You have not specified the size of images in Theme Options->Shop, Product page layout, Single product page and Blog layout. That was the problem.

    Regards,
    Robert Hall.

    Avatar: elyfrank
    elyfrank
    Participant
    September 25, 2014 at 16:47

    Hi,
    I have the same problem.
    I went to the product page layout and everything was specified already. But I still can’t show the latest products on my homepage, there is only one showing right now.
    Thanks

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 25, 2014 at 17:42

    Hello @elyfrank,

    You didn’t mark products as new in admin panel. Please read this article how to do this: https://support.8theme.com/index.php?/Knowledgebase/Article/View/9/0/how-to-mark-products-as-featured-and-new-ones

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: elyfrank
    elyfrank
    Participant
    September 25, 2014 at 17:59

    Those are for feature products only, I am looking for latest products. (NEW)
    Thanks

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2014 at 18:07

    Hello,

    Please read this article more carefully.

    Regards,
    Jack Richardson

    Avatar: elyfrank
    elyfrank
    Participant
    September 25, 2014 at 18:25

    So every time I have a new product I have to check “NEW” under custom settings and go back and uncheck it once is not new anymore?
    I thought this will be done automatically as I add a new product, by date for example.
    Thanks

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2014 at 18:31

    Hello,

    Unfortunately at this moment there is only one way to do this – to check product as “new” manually.
    Sorry for inconvenience!

    Regards,
    Jack Richardson

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The issue related to '‘Featured Products on home page not showing neither latest posts’' has been successfully resolved, and the topic is now closed for further responses

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