Featured images and product images not displaying

This topic has 7 replies, 2 voices, and was last updated 9 years, 1 month ago ago by Eva Kemp

  • Avatar: redoulus
    redoulus
    Participant
    February 3, 2015 at 16:33

    Hi,

    Product and Featured images are not displaying on my theme.

    I have tried absolutely everything. It’s runnign the latest version of xmarket, woo commerce and wordpress. Please help, site looks terrible with “broken” image icons everywhere.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 3, 2015 at 19:20

    Hello,

    What is the username for FTP?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: redoulus
    redoulus
    Participant
    February 3, 2015 at 19:28

    The username is:

    Please, contact administrator
    for this information.
    Avatar: redoulus
    redoulus
    Participant
    February 3, 2015 at 20:16

    Hi Eva,

    Do you have an idea what the problem might be?

    Avatar: Eva
    Eva Kemp
    Support staff
    February 3, 2015 at 21:35

    Hello,

    I’ve changed permissions to 777 for “uploads” folder where your images are located.
    Please clear browser cache and check the site.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: redoulus
    redoulus
    Participant
    February 4, 2015 at 10:53

    Wow! Thank you. I’m pretty sure I tried that too.

    Thank you so much, you are a life saver.

    Avatar: Eva
    Eva Kemp
    Support staff
    February 4, 2015 at 11:07

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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