Featured Image upload area not showing up

This topic has 3 replies, 3 voices, and was last updated 9 years, 3 months ago ago by Stan Russell

  • Avatar: jamiedesigns
    jamiedesigns
    Participant
    January 20, 2015 at 04:18

    Hi, I’ve updated to the latest version of the theme as well as the latest version of woo commerce. My Featured image area has stop showing up on my product page and I cannot upload a product photo:
    http://lockethair.com/shop/uncategorized/lightest-blonde-ombre-6613/

    Also, there is tag text that is somehow stuck on my homepage that I cannot take off: [rev_slider_vc alias=”homepage”]

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 20, 2015 at 08:56

    Hello,

    1) As I see you have added Features image for product. Look at screenshot: http://prntscr.com/5upx5z
    2) I’ve removed shortcode [rev_slider_vc alias="homepage"] from your home page. Check it.

    Regards,
    Robert Hall.

    Avatar: stan
    Stan Russell
    Participant
    January 20, 2015 at 08:59

    Hello jamiedesigns,

    you have deactivated Visual Composer plugin that is required for our theme. We have updated it and activated back.

    [rev_slider_vc alias=”homepage”] is code for Visual Composer to display Revolution Slider called ‘homepage’on your homepage. As I can see – it is already deleted.

    Product photo can be successfully uploaded now: http://i.gyazo.com/a6e3c697073273c60730a4a846a14291.png

    Please check your site.

    Regards,
    Stan Russell.

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