Hi Eva,
My client has had a recurring issue. Most of the time, products post normally and he can add a featured image. However, sometimes (about every two weeks – urgh), he contacts me and tells me that he’s set a featured image and it isn’t showing up.
He’s absolutely correct. I go in and attempt to set the featured image and it doesn’t work for me either.
If I start over and input the product all over again, the featured image will work again. It’s bizarre and I have no idea why it keeps happening. Can you please take a look?
The product he’s having an issue with currently, so you can see for yourself, is “Now Gingko Biloba 120 mg”
When you log in, you will see that the featured image is set and appears as normal, but when you click “preview changes” the image doesn’t appear at all.
Thanks in advanced for your assistance.
