Fatal Error XStore Core. - by Sula - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 3 years, 3 months ago ago by Olga Barlow

  • Avatar: Sula
    Sula
    Participant
    December 3, 2020 at 17:49

    Every time there is an update there is a fatal error.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 3, 2020 at 19:09

    Hello,

    Provide us with WP Dashboard and FTP access to your site. We’ll check the issue and help you.

    Regards

    Avatar: Sula
    Sula
    Participant
    December 3, 2020 at 19:25

    Access to site

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 4, 2020 at 11:57

    Hello,

    You provided FTP to empty directory http://prntscr.com/vvofby
    We need access to your WP installation. Please, check the destination folder of the FTP user that you created and provide us with the correct access to proceed.

    Regards

    Avatar: Sula
    Sula
    Participant
    December 9, 2020 at 18:25

    Sorry, I believe this is what you need.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 9, 2020 at 18:44

    Hello,

    Nope, still the same. Could you try it by yourself?

    Regards

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