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Topic: Fatal Error XStore Core. - by Sula

Sula

Participant

December 3, 2020 5:49 pm

Every time there is an update there is a fatal error.
Site URL: hidden
Theme version: 1.0

Please contact administrator
for this information.

#262495 copied to clipboard

Olga Barlow

Support staff

December 3, 2020 7:09 pm

Hello,

Provide us with WP Dashboard and FTP access to your site. We’ll check the issue and help you.

Regards

#262505 copied to clipboard

Sula

Participant

December 3, 2020 7:25 pm

Access to site

Please contact administrator
for this information.

#262511 copied to clipboard

Olga Barlow

Support staff

December 4, 2020 11:57 am

Hello,

You provided FTP to empty directory http://prntscr.com/vvofby
We need access to your WP installation. Please, check the destination folder of the FTP user that you created and provide us with the correct access to proceed.

Regards

#262621 copied to clipboard

Sula

Participant

December 9, 2020 6:25 pm

Sorry, I believe this is what you need.

Please contact administrator
for this information.

#263327 copied to clipboard

Olga Barlow

Support staff

December 9, 2020 6:44 pm

Hello,

Nope, still the same. Could you try it by yourself?

Regards

#263330 copied to clipboard

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