Fatal error WooPress WordPress Theme 6.3.8 and WooPress Core Plugin 1.3.2

This topic has 7 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler

  • Avatar: macvan
    macvan
    Participant
    February 21, 2023 at 09:44

    Hi,

    I have a fatal error on my website while connecting to the admin
    here are the error message
    WooPress This theme failed to load properly and was paused within the admin backend.
    and for Woo core plugin
    Une erreur de type E_ERROR a été causée dans la ligne 42 du fichier /www/prodidf_911/public/wp-content/plugins/woopress-core/inc/functions.php. Message d’erreur : Uncaught Error: Call to undefined function etheme_get_option() in /www/prodidf_911/public/wp-content/plugins/woopress-core/inc/functions.php:42 Stack trace: #0 /www/prodidf_911/public/wp-includes/class-wp-hook.php(308): et_dequeue_ult_scripts(”) #1 /www/prodidf_911/public/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #2 /www/prodidf_911/public/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /www/prodidf_911/public/wp-includes/script-loader.php(2012): do_action(‘wp_print_script…’) #4 /www/prodidf_911/public/wp-includes/class-wp-hook.php(308): print_head_scripts(”) #5 /www/prodidf_911/public/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #6 /www/prodidf_911/public/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #7 /www/prodidf_911/public/wp-admin/admin-header.php(146): do_action(‘admin_print_scr…’) #8 /www/prodidf_911/public/wp-admin/plugins.php(605): require_once(‘/www/prodidf_91…’) #9 {main} thrown

    Thank you for your help

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: macvan
    macvan
    Participant
    February 21, 2023 at 10:29

    Hi,

    It seems to be caused by an activation problem
    I have 3 websites using woopress theme and it seems I used one activation code on 2 or 3 websites
    Now I have 3 licenses, but I cannot desactivate the license as Theme is not loading
    Is it possible to reinitaiize the activation on the 3 weebsites so I can enter again the activation code?
    You will find my 3 activation code in private area and the urls of the website

    thank you

    Please contact administrator
    for this information.
    Avatar: macvan
    macvan
    Participant
    February 21, 2023 at 14:28

    HI,

    I don’t know if you have done someting but
    https://pro.distillerie-isle-de-france.fr/ is ok now
    with activation code
    1a77************

    Please see my message in private area for the 2 other website

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2023 at 10:33

    Hello, Macvan,

    We apologize for the long delay in responding. We have updated the archives of the theme and Core plugin, which can be downloaded from this page – https://www.8theme.com/downloads. We suggest that you update WooPress theme and WooPress Core plugin on your sites to resolve the issue.

    Kind Regards,
    8theme team

    Avatar: macvan
    macvan
    Participant
    April 7, 2023 at 08:15

    Hi,

    I hope you are well
    I have again a critical error cause by your theme.
    I will try to update woopress theme and woopress core to solve it, but it is really painful

    Thanks

    Avatar: macvan
    macvan
    Participant
    April 7, 2023 at 08:42

    Hi,

    The update from yesterday 23/04/06 of woopress core was the cause of the critical error, after updating it, it works

    Thanks

    Antonin

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 7, 2023 at 09:48

    Hello, Macvan,

    Were all problems solved?
    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

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