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Fatal error with VC after installing - by mothpre

This topic has 12 replies, 4 voices, and was last updated 10 years ago ago by Robert Hall

mothpre

Participant

May 5, 2015 at 05:02

Since nothing was working I decided to start over and Nothing is working – here after importnt the demo content from the theme option everything stop working

Fatal error: Call to undefined function vc_column_offset_class_merge() in /home/mcadmonmc/public_html/shop/wp-content/themes/legenda/framework/vc.php on line 1172

this message is in the home page – ir seems the VC plug – in si not working right

I have the latest Legenda Theme and the latest WordPress

Thanks for your help

Please, contact administrator
for this information.

#61539 Copied

11 Answers

Robert Hall

Participant

May 5, 2015 at 07:25

Hello,

Please try to reupload theme and Visual Composer plugin again via FTP. Maybe some files are crashed.
If this don’t help please provide us with correct wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#61552 Copied

mothpre

Participant

May 6, 2015 at 06:36

Hi Robert, I re-upload the file, the the VC folder (framework, then the theme – it didn’t work – I will appreciate your help.

The first time I install the theme it was working just fine, now with all the updates and everything and just now that I need the website everything is wrong.

here are the credentials

Please, contact administrator
for this information.

#61903 Copied

Brian Johnson

Member

May 6, 2015 at 10:13

Hello

Please check your wp-admin credntials because we cannot login to your site.

With best regards
Brian Johnson

#61995 Copied

mothpre

Participant

May 6, 2015 at 16:12

Hi Brian – Thanks for your answer

now I cant verify if they are the right ones – When I try to acces to the website there is a error in all of it – It doesn’t open even the WordPress log In area.

Parse error: syntax error, unexpected end of file in /home/mcadmonmc/public_html/shop/wp-content/themes/legenda/framework/vc.php on line 1710

What can I do

Please, contact administrator
for this information.

#62168 Copied

Eva Kemp

Participant

May 6, 2015 at 16:57

Hello,

We still can’t log in to wp-admin panel.
Also please update Visual Composer plugin to the latest version https://www.8theme.com/download-plugins/ .

Thank you.
Regards,
Eva Kemp.

#62186 Copied
mothpre

Participant

May 6, 2015 at 17:52
Hi I re-upload the theme and the original error is back

Fatal error: Call to undefined function vc_column_offset_class_merge() in /home/mcadmonmc/public_html/shop/wp-content/themes/legenda/framework/vc.php on line 1172

I can now access the website – I leave you the new wp-admin credentials.
Please, contact administrator
for this information.
#62212 Copied
Robert Hall

Participant

May 6, 2015 at 18:13

Hello,

I’ve update Visual Composer to the latest version and now its working perfect. Please check it.

Regards,
Robert Hall.

#62220 Copied

mothpre

Participant

May 6, 2015 at 18:26

Thank you Eva I update Visual Composer plugin to the latest version as you say – Now the error is gone – There seems to be a problem with the Slider I’ll check it and let you know.

Thank you all for our help

#62223 Copied

Robert Hall

Participant

May 6, 2015 at 19:21

Hello,

You’re welcome!

Regards,
Robert Hall.

#62227 Copied

mothpre

Participant

May 6, 2015 at 19:51

Thank you Robert you were faster. 😉

#62245 Copied

Robert Hall

Participant

May 6, 2015 at 19:52

We’re glad to help you.
If you have any questions please feel free to contact us.

Regards,
Robert Hall.

#62248 Copied
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