Fatal Error when installing v2.7 - by - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 10 years, 7 months ago ago by Eva Kemp

  • Avatar:
    Inactive
    May 1, 2015 at 16:29

    Fatal error: Call to undefined function vc_column_offset_class_merge() in /home/content/99/12041699/html/wp-content/themes/legenda5/framework/vc.php on line 1172

    I get this error when trying to install the new v2.7 update. What do I need to do to fix it?

    Thank you!!

    5 Answers
    Avatar: Eva
    Eva Kemp
    Participant
    May 1, 2015 at 19:53

    Hello,

    Please provide us with FTP and wp-admin panel credentials to check the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar:
    Inactive
    May 1, 2015 at 21:25

    Credentials below. Thanks.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    May 4, 2015 at 12:31

    Hello,

    You used very old version of Visual Composer plugin. I’ve updated it and activated new theme version.
    Please clear browser cache and check the site.

    Regards,
    Eva Kemp.

    Avatar:
    Inactive
    May 4, 2015 at 13:53

    Awesome, it works great. Thanks for the help.

    Avatar: Eva
    Eva Kemp
    Participant
    May 4, 2015 at 14:01

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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