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Fatal Error When Editing Product - by 1922 Creative

This topic has 5 replies, 2 voices, and was last updated 7 years ago ago by Olga Barlow

  • Avatar: businessdesignexpress
    1922 Creative
    Participant
    April 25, 2017 at 17:27

    Please see screenshot. This happens when I go to Products & “Edit” under any of my products. This also happens when I go to add new products.

    Please, contact administrator
    for this information.
    #161228 Copied
    4 Answers
    Avatar: businessdesignexpress
    1922 Creative
    Participant
    April 25, 2017 at 17:28

    Can’t add screenshot?????

    #161229 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 25, 2017 at 18:34

    Hello,

    If you check the error message you’ll see that problem caused by plugin ups-woocommerce-shipping. Make sure that this plugin is compatible with the latest version of theme WooCommerce.

    Regards

    #161242 Copied
    Avatar: businessdesignexpress
    1922 Creative
    Participant
    April 25, 2017 at 19:02

    I have been running that plugin since the site has been developed. It is a needed plugin. What am I supposed to do about this?

    Do I just have to disable it when I want to edit products? Not sure why a Woo Commerce Plugin would do this since it is a woo commerce site……

    #161245 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 25, 2017 at 19:07

    Hello,

    Contact plugin author to solve the problem. We are not ups woocommerce shipping plugin authors to help you with this.

    Regards

    #161247 Copied
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