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Fatal error: require_once() - by navinbhargava

This topic has 4 replies, 2 voices, and was last updated 6 years, 8 months ago ago by Rose Tyler

navinbhargava

Participant

September 18, 2018 at 13:03

Hello,

I bought the theme and uploaded via FTP to a fresh clean install of WP (hosted on AWS) and am getting the following error just after I press activate on xstore theme –

Warning: require_once(/var/www/html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/theme_updater/extension_theme_updater.php): failed to open stream: No such file or directory in /var/www/html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22

Fatal error: require_once(): Failed opening required ‘/var/www/html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/theme_updater/extension_theme_updater.php’ (include_path=’.:/usr/share/php’) in /var/www/html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22

Please help resolve.

Thank you,
Navin

Please, contact administrator
for this information.

#199617 Copied Theme version: 4.28.1 WooCommerce version: latest

3 Answers

Rose Tyler

Support staff

September 18, 2018 at 13:33

Hello,

Make sure you have checked all the server requirements before the installation – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

Seems that you did not install theme correctly because some files are missing. Did you install theme via Dashboard or via FTP? Try to remove theme and install it via Dashboard (Appearance > Themes > upload) again. Let me know about results with activation after that.

Regards

#199621 Copied

navinbhargava

Participant

September 19, 2018 at 05:03

ok. Thanks. FTP’d already, but seems due to long filenames many did not upload correctly. Reup’d all again and works fine now

#199644 Copied

Rose Tyler

Support staff

September 19, 2018 at 06:57

Hello,

I am glad that your problem was solved.
Feel free to ask if you have any other questions.

Regards

#199646 Copied
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