Fatal Error on Website - by klxtl - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 7 years, 4 months ago ago by Eva Kemp

  • Avatar: klxtl
    klxtl
    Participant
    November 18, 2016 at 02:31

    Hello I keep getting a fata error from a plugin installed for the use of Royal theme. I am not sure if it has to do with my Royal plugins not being up to date. Please help.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Eva
    Eva Kemp
    Support staff
    November 18, 2016 at 10:06

    Hello,

    You’re using very old theme version.
    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

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