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Fatal error on my site woocommerce incompatible

This topic has 4 replies, 2 voices, and was last updated 2 years, 1 months ago ago by Olga Barlow

  • Avatar: omral94
    omral94
    Participant
    March 30, 2022 at 13:13

    hi , there were some issues on my site i tried to figure out and fix it but i couldnt. i have submitted this issue here before and one of your staff told me to communicate with Dokan plugin staffs . so i contacted with them and they told me this message :

    ”
    Query/Problem:
    Getting Error from the WooCommerce when Dokan is activated

    Guidance:
    I have investigated your site by enabling the Debug mode from the wp-config.php file. However, I have not found any errors from the Dokan showing up even if both the Dokan and Dokan Pro were enabled.

    After that, I have created a log and checked the error (path: public_html/wp-content) and also checked the Fatal Error log from the WooCommerce > Status > Logs (Log of 28th March 2022) https://snipboard.io/mUs48n.jpg . Seems like the fatal error was triggered by your theme. Kindly check the issue again and let me know if you can find any issues regarding the Dokan plugin or not.

    Moreover, try to reach out to your theme author regarding those fatal errors if you need help to resolve them. I believe they will help you out.

    If I have missed anything from your queries or the answers are unclear, kindly ask again then I will try to explain more briefly.
    And If you think my replies helped you, then your feedback will be motivational for future conversations.
    ”

    this is my errors : https://prnt.sc/SJH6a0Fs5-ou

    please help me on this

    Please, contact administrator
    for this information.
    #320891 Copied Theme version: 8.1.2 WooCommerce version: 5.9.2
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 30, 2022 at 15:18

    Hello,

    Where on the frontend could we find that error? Tell me your actions to get that because I don’t see the error while visiting a single post or product.

    Regards

    #320908 Copied
    Avatar: omral94
    omral94
    Participant
    March 30, 2022 at 15:24

    in home page , scroll down to the end of the page and you will see these errors

    Warning: Trying to access array offset on value of type null in /homepages/28/d905416300/htdocs/clickandbuilds/eDokanz/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-widget.php on line 163

    Warning: Trying to access array offset on value of type null in /homepages/28/d905416300/htdocs/clickandbuilds/eDokanz/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-widget.php on line 168

    Warning: Trying to access array offset on value of type null in /homepages/28/d905416300/htdocs/clickandbuilds/eDokanz/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-widget.php on line 168

    Warning: Trying to access array offset on value of type null in /homepages/28/d905416300/htdocs/clickandbuilds/eDokanz/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-widget.php on line 178

    #320909 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 30, 2022 at 15:38

    Hello,

    We have fixed the previous fatal error that you wrote about. The latest warning that you provided is related to WooCommerce tags and appears even with the default Storefront theme if you add tags Elementor element to page content. So, contact WooCommerce support with a request to fix the warning.

    Regards

    #320916 Copied

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