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Fatal Error New Update "WPBakery Visual Composer" Version 4.6

This topic has 6 replies, 2 voices, and was last updated 9 years, 11 months ago ago by Jack Richardson

  • Avatar: PramaWeb
    PramaWeb
    Participant
    July 6, 2015 at 09:22

    Hi,

    we have just update the Visual Composer to the last release but give us a fatal error as you can see in the attachment file.

    Error –> http://oi61.tinypic.com/2q9mp14.jpg

    We also updated “Ultimate Addons for Visual Composer” with no problem.

    How can we fix this issue?
    In the meantime we reupload the old version of WPBakery Visual Composer. The version 4.5 works very well.

    Best regards and good work.

    PramaWeb

    Please, contact administrator
    for this information.
    #73265 Copied Theme version: Version: 2.0 WooCommerce version: Version: 2.3.11
    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 6, 2015 at 11:47

    Hello,

    I’ve just updated Visual Composer plugin.
    Please check it.

    Best regards,
    Jack Richardson.

    #73332 Copied
    Avatar: PramaWeb
    PramaWeb
    Participant
    July 6, 2015 at 11:59

    Hi,

    we checked the website.
    Thank you very much for the quick reply and for solving the problem.

    Just for curiosity, which was the issue with this update? How did you fix it?
    We had updated the plugin by FTP; did you updated like this? In this way we will update ourself the plugins wthout issues.

    Best regards

    PramaWeb

    #73337 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 6, 2015 at 12:57

    Hello,

    I just reuploaded “js_composer” folder with a new version in wp-content/plugins directory.
    Do you deactivate plugins before updating them? You may keep them enabled and update via FTP.

    Best regards,
    Jack Richardson.

    #73363 Copied
    Avatar: PramaWeb
    PramaWeb
    Participant
    July 6, 2015 at 15:49

    Hi,

    we have disabled and deleted the entire plugin, after we loaded the updated one. So next time, we’ll deactive plugins and reuploaded “js_composer” by FTP.

    Thank you very much for the support and always very quick reply.

    Thanks

    Best regards

    PramaWeb

    #73417 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 6, 2015 at 17:21

    Hello,

    You’re always welcome.

    Best regards,
    Jack Richardson.

    #73461 Copied
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