Return to previous page

Fatal Error: Allowed Memory Size - by eduarrllc

This topic has 7 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

eduarrllc

Participant

April 17, 2015 at 03:44

Recently my website went down with the message:
Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 14375951 bytes) in /home/content/p3pnexwpnas10_data03/73/2486373/html/wp-content/object-cache.php on line 433

I first got this message last week, and was forced to increase my allowed memory. Then the site went down again a few days later with the same error message, and I increased the allowed memory again. Then I cleared the caches as well. A few days later my site went down again, and I increased the allow memory size again. I think there is a plug in that is “leaking” memory, or using a crazy amount of memory. I have increased my allowed memory size 3 times in one week, and the memory keeps getting used up. What do I do???

#57589 Copied Theme version: woocommerce

6 Answers

Robert Hall

Support staff

April 17, 2015 at 07:29

Hello,

Did you tried to disable third-party plugins?
Also please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#57604 Copied

eduarrllc

Participant

April 17, 2015 at 19:46

Yes, I believe that we have. We disabled all plugins except for the necessary ones. And still have the same issue. I am not sure if the issue is indeed due to a plugin, or what. We do not know how to proceed.

Thank you. I will send you all requested info via the Private Content.

Please, contact administrator
for this information.

#57821 Copied Theme version: woocommerce

Eva Kemp

Support staff

April 18, 2015 at 09:07

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#57850 Copied

eduarrllc

Participant

June 17, 2015 at 00:03

See private message.

Please, contact administrator
for this information.

#69901 Copied

eduarrllc

Participant

June 17, 2015 at 04:17

please see PRIVATE CONTENT for the FTP information.

Please, contact administrator
for this information.

#69910 Copied

Eva Kemp

Support staff

June 17, 2015 at 08:57

Hello,

As I see your site is working fine now and shopping cart is enabled.
Are you still experiencing the issue with lack of memory?
We can’t log in to wp-admin panel. Please provide us with correct login and password.

Regards,
Eva Kemp.

#69946 Copied
Viewing 7 results - 1 through 7 (of 7 total)