Fatal Error After Theme Update - by YvonneApex

This topic has 4 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

  • Avatar: YvonneApex
    YvonneApex
    Participant
    April 13, 2020 at 14:33

    Hi,
    I tried to update the theme on my site to version 6.3. It crashed my site this is the error message I receive:

    Fatal error: Uncaught Error: Call to undefined method Etheme_System_Requirements::system_test() in /home/apexmed8/public_html/wp-content/plugins/et-core-plugin/app/controllers/general.php:71 Stack trace: #0 /home/apexmed8/public_html/wp-includes/class-wp-hook.php(287): ETC\App\Controllers\General->top_bar_menu(Object(WP_Admin_Bar)) #1 /home/apexmed8/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #2 /home/apexmed8/public_html/wp-includes/plugin.php(544): WP_Hook->do_action(Array) #3 /home/apexmed8/public_html/wp-includes/admin-bar.php(97): do_action_ref_array(‘admin_bar_menu’, Array) #4 /home/apexmed8/public_html/wp-includes/class-wp-hook.php(287): wp_admin_bar_render(”) #5 /home/apexmed8/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array) #6 /home/apexmed8/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #7 /home/apexmed8/public_html/wp-includes/general-template.php(2916): do_action(‘wp_body_open’) #8 /home/apexmed8/public_html/wp-conten in /home/apexmed8/public_html/wp-content/plugins/et-core-plugin/app/controllers/general.php on line 71
    There has been a critical error on your website.

    How do I fix this?
    Thanks Yvonne

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 13, 2020 at 14:47

    Hello,

    What version of our theme did you use before?

    Regards

    Avatar: YvonneApex
    YvonneApex
    Participant
    April 13, 2020 at 15:04

    Version: 6.2.11

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 13, 2020 at 15:21

    Hello,

    Have you updated both: XStore theme and XStore core plugin or just theme?

    Regards

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