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  adriangoes

  Participant

  June 25, 2015 at 04:07

  Hi, when i try to activate the theme Royal presents a error, can you help me? thanks

  this is the error:

  Warning: require_once(/home/gruponav/public_html/wp-content/themes/royal/framework/theme.php) [function.require-once]: failed to open stream: No such file or directory in /home/gruponav/public_html/wp-content/themes/royal/framework/init.php on line 15

  Fatal error: require_once() [function.require]: Failed opening required ‘/home/gruponav/public_html/wp-content/themes/royal/framework/theme.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/gruponav/public_html/wp-content/themes/royal/framework/init.php on line 15

  #71459 Copied Theme version: 2.0
  5 Answers
  

  Stan Russell

  Participant

  June 25, 2015 at 08:29

  Hello,

  please provide us with admin and FTP credentials for your site in private content.

  Regards,
  Stan Russell.

  #71493 Copied
  

  adriangoes

  Participant

  June 25, 2015 at 19:49

  Hi send you the admin ftp credentials

  Please, contact administrator
  for this information.

  #71692 Copied
  

  Eva Kemp

  Participant

  June 25, 2015 at 20:09

  Hello,

  I’ve reuploaded the theme and now your site is working fine.
  Please clear browser cache and check.

  Regards,
  Eva Kemp.

  #71700 Copied
  

  adriangoes

  Participant

  June 25, 2015 at 21:49

  Hi again, i check the web and its working but when i try to activate de ultimate addons for visual composer plugin an error appears:

  Fatal error: Unfortunately, plugin could not be activated. Not enough memory available. Please contact plugin support. in /home/gruponav/public_html/wp-content/plugins/Ultimate_VC_Addons/Ultimate_VC_Addons.php on line 28

  Thanks

  #71708 Copied
  

  Stan Russell

  Participant

  June 26, 2015 at 09:37

  Hello,

  please check ‘Ultimate addons for VC’ version and update plugin if needed. It can be downloaded here: http://www.8theme.com/download-plugins/
  If this will not help – ask your host provider to increase PHP memory limit.

  Regards,
  Stan Russell.

  #71780 Copied
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