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FAQ page: how to centralise the accordion element and Title

This topic has 22 replies, 4 voices, and was last updated 3 weeks, 4 days ago ago by Andrew Mitchell

Ajaz

Participant

March 29, 2024 at 01:02

Hi,

On my FAQ page, how do I centralise the accordion element and the accordion title to the page?

Also, I have converted the word “contact” into a link in the “ship internationally” question but this does not show as a link, how can this show as a link with an underline to make it easy for customers to read?

The same issue is with the “shipping” word in the “shipping timescales” answer.

Ajaz

#389013 Copied Theme version: 9.3.2

21 Answers

Tony Rodriguez

Support staff

March 29, 2024 at 08:31

Hello, @Ajaz,

Thank you for reaching out to us with your queries regarding the FAQ page on your website.

Kindly furnish us with a screenshot that clearly illustrates the problem you are encountering. Please ensure that you highlight or annotate the specific area of concern or detail your expected outcome within the image. Additionally, we request that you securely share your website’s temporary wp-admin credentials in the designated private content section. This will enable us to thoroughly examine your configurations and offer the necessary assistance.

We kindly recommend that you take a complete backup of your site before proceeding.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#389044 Copied

Ajaz

Participant

March 29, 2024 at 14:15

.

Please contact administrator
for this information.

#389120 Copied

Ajaz

Participant

March 29, 2024 at 15:57

All I need to do is centralise my accordion to the page for a flush and professional layout.

The FAQ page can be accessed via the menu.

#389147 Copied

Rose Tyler

Support staff

March 29, 2024 at 21:11

Hello, @Ajaz,

Thank you for getting in touch with us.

1/ https://gyazo.com/0dd201628f167f3c2dfc14a5ebc54cbf + https://gyazo.com/8eb4c8553f469fa3f03c93f39ceb12fc

2/ We’ve created an example of Text tab content for you https://gyazo.com/db77b428e9e81a347d730e8f5093ad42 Please check
<div style="text-align:center">Yes, we ship internationally. If we do not ship to your country rest assured, we are working on this. For more information about which countries we ship too, please contact us via our <a href="#" style="color:red; text-decoration:underline;">contact page</a>.</div>

Best regards,
The 8Theme Team

#389202 Copied

Ajaz

Participant

March 29, 2024 at 22:53

Hi Rose,

I have added another accordion that suits the site better.

Regarding the links in the first 2 FAQ’s shown as red links, I have attached an image to show how I need them.

They are in light grey and underlined to standout and when you hover over this link(s), they become black. This is how I need the links to show.

Thanks,
Ajaz

#389213 Copied

Ajaz

Participant

March 29, 2024 at 23:05

Link effect image attached

Files is visible for topic creator and
support staff only.

#389215 Copied

Rose Tyler

Support staff

March 31, 2024 at 07:52

Hello, @Ajaz,

Please accept our apologies for the delayed response due to the weekend.

We’ve added custom CSS code – https://prnt.sc/zVBZXNqB2Fwp , please edit colors in the code.

Kind regards,
The 8Theme Team

#389343 Copied

Ajaz

Participant

March 31, 2024 at 13:02

Hover effects and a topic re-open required

Please contact administrator
for this information.

#389382 Copied

Ajaz

Participant

March 31, 2024 at 13:08

Hover Effect Update

Please contact administrator
for this information.

#389384 Copied

Rose Tyler

Support staff

March 31, 2024 at 13:38

Hello, @Ajaz,

1/ Custom CSS code for the hover of titles – https://prnt.sc/jGN1iw5H1J_e

2/ Opened https://www.8theme.com/topic/parallax-presentation-issue-the-parallax-stops-working-when-editing-images/?view=all#post-389308
Please reply on the topic and continue the conversation with Tony Rodriguez.

3/ https://prnt.sc/6lrzW2tKQfgY

Kind regards,
The 8Theme Team

#389393 Copied

Ajaz

Participant

March 31, 2024 at 14:44

Thanks, Rose, this is better.

Regarding the FAQ page, the single menu on the left, I need to link them to the accordion titles, as mentioned according to the example provided in the last update.

Thanks,

#389394 Copied

Rose Tyler

Support staff

March 31, 2024 at 15:04

Hello, @Ajaz,

We are uncertain if we have fully grasped your request. Could you possibly provide a live example of the outcome you wish to achieve?

Kind regards,
The 8Theme Team

#389397 Copied

Ajaz

Participant

March 31, 2024 at 21:07

Hi,

When you click on the left, the specific section is highlighted.

The website example I provided an earlier message was:

https://svosva.com/pages/faqs

They have the accordion with questions and answers but they also have a menu on the left side of the screen which is are titled of the accordion questions. This is what I require.

Thanks,
Ajaz

#389435 Copied

Rose Tyler

Support staff

April 1, 2024 at 08:11

Hello, @Ajaz,

We appreciate your prompt response.

Please read this article – https://elementor.com/help/create-anchor-links/

We’ve created an example for you: https://prnt.sc/koB3KRnvhvPt + https://prnt.sc/HhTvhGQkTFQ6 > https://gyazo.com/fca3a4a4e528b2fe7794871b8b7a9887

Kind regards,
The 8Theme Team

#389472 Copied

Ajaz

Participant

April 1, 2024 at 12:49

..

Please contact administrator
for this information.

#389515 Copied

Ajaz

Participant

April 1, 2024 at 12:52

…

Please contact administrator
for this information.

#389517 Copied

Rose Tyler

Support staff

April 1, 2024 at 13:37

Hello, @Ajaz,

We would like to clarify that we do not serve as personal content managers for your website. While we are able to offer guidance and advice on how to proceed, the content and configuration of your site are ultimately your responsibility. Utilizing the information we have provided, you are equipped to make the necessary adjustments in accordance with your specific needs.

1/ We’ve changed the settings on your page. Please clear the cache and check now.

2/ Please use next settings to hide elements for different devices https://prnt.sc/jODOE9k4flHD

Kind regards,
The 8Theme Team

#389532 Copied

Ajaz

Participant

April 1, 2024 at 14:43

I know your content manager so why would you refer to this, you have become impatient and rude again!

I have explained what I require and what the steps are to achieve this, and that is all I need, not your poor attitude!

You have clearly ignored some of the information. I asked how can the left side menu remain at the top of the screen because this currently disappears under my top header.

Provide a solution rather than replying in such a manner.

Ass soon as my topics are resolved, I will not raise a topic again because you are impatient and rude, very disappointing service. I will raise a complaint when my topics are resolved.

Moving forward, do not provide me with your support, you cause me distress and delay.

#389552 Copied

Rose Tyler

Support staff

April 1, 2024 at 14:51

Hello, @Ajaz,

We have noticed that you have assigned a low rating to our theme, which has greatly disappointed us. We pride ourselves on our commitment to customer satisfaction and our readiness to assist our clients whenever they need support.

In your case, we have made the necessary adjustments to the FAQ page as per your request, and it is now functioning as you desired. My previous message was intended solely to clarify our support policy, which can be found here: https://xstore.helpscoutdocs.com/article/25-support. Please accept our sincerest apologies if the communication came across as rude in any way.

We kindly request that you consider revising your rating. We understand the impact of our words and apologize if they caused any offense. Rest assured, our team is prepared to continue providing you with support without my direct involvement, should that be your preference.

Furthermore, we are ready to honor your request for a refund. Please submit your request at the following link: https://themeforest.net/refund_requests/new.

We are committed to continuously improving our theme and hope that you will understand the situation. We would greatly appreciate it if you could revisit your rating or proceed with the refund option.

Thank you for your attention to this matter. We look forward to resolving this to your satisfaction.

Kind regards,
The 8Theme Team

#389556 Copied
Tagged: best woocommerce themes, centralise accordion element, customize woocommerce themes, faq page, optimize woocommerce themes, woocommerce accordion title, woocommerce faq
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FAQ page: how to centralise the accordion element and Title

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