FAKE SALE POPUP feature does not work. How to fix it

Hello, Tran Jobs,

Thank you for contacting us and for using XStore.

1/ “FAKE SALE POPUP feature does not work and cannot be changed,” – please clear the cache of your browser and check then. It can be a cache issue after the update.

2/ Please provide URL of page where we will be able to see both buttons on your site.
By default the buy now button should not be shown on mobile in the sticky panel, it can appear in case you are using a cache plugin or CDN.
We can offer you to hide the button using custom CSS code.

Kind Regards,
8theme team

Hello, Tran Jobs,

1/ Please provide temporary wp-admin access, so we can check and help you. We do not have this problem on our test sites.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

2/ This code can be used to add a scroll https://gyazo.com/9564b345cce274c0b8b1d94f7aec33bb :

@media only screen and (max-width: 992px) {
    .single-product .etheme-sticky-cart .et_column:nth-child(2) {
        justify-content: flex-start;
        overflow: auto;
    }
}

or this

@media (max-width: 767px) {
    .etheme-sticky-cart p.price,
    .etheme-sticky-cart .quantity ~ .et-single-buy-now {
        display: none;
    }
}

to remove the buy now button – https://prnt.sc/k2EFh3ZkduzX

Kind Regards,
8theme team

Hello, Tran Jobs,

Please submit new topics for new questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/ Do not post altogether to prevent a mess in this conversation.

1/ Please provide FTP access also, so we can check the problem with FAKE SALE POPUP more deeply.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

2/ https://prnt.sc/eNi5muHlJ4B7 – Eliminate render-blocking resources – you may try solutions described here https://onlinemediamasters.com/eliminate-render-blocking-resources-wordpress/
– Reduce initial server response time – contact your hosting provider, because it is server-side;
– Eliminate render-blocking resources and Reduce unused CSS – you may try solutions described here https://onlinemediamasters.com/eliminate-render-blocking-resources-wordpress/ ;
– Reduce unused JavaScript – https://web.dev/unused-javascript/?utm_source=lighthouse&utm_medium=lr (disable unrequired plugins).

Note that our support does not include a personal optimization service, so we are able to provide main tips only.

Kind Regards,
8theme team

Hello, Tran Jobs,

We wish to inform you that your inquiry has been forwarded to another specialist for a more detailed review.
Please be patient and do not change access.

Kind Regards,
8theme team