Fake live viewing not see my web site - by aslanoguz34

This topic has 4 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Awais Ahmed

  • Avatar: aslanoguz34
    aslanoguz34
    Participant
    July 26, 2022 at 16:07

    hi ;

    This plugin does not appear on my site, can you help with this?
    https://prnt.sc/cpiXye6uzoQh
    https://prnt.sc/6auwNYOBODyJ

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 27, 2022 at 06:08

    Hello, @aslanoguz34,

    Please watch the video I have shared in the private content area of this topic, the issue is with your Child Theme Customization Code, as soon as I activated the parent theme on your site, the fake live viewing worked.
    It means you have some custom code in your child theme which is creating this issue on your site, so please contact your developer and ask them to check your Child Theme Customization code for you on your site.

    Regards 8Themes Team.

    Please contact administrator
    for this information.
    Avatar: aslanoguz34
    aslanoguz34
    Participant
    July 27, 2022 at 08:46

    There was a corruption in the editing you made on the site, can you fix it? border lines are formed.

    old : https://prnt.sc/1NV5OirVPzpy

    now : https://prnt.sc/UueLp1fzBW_-

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 27, 2022 at 08:55

    Hello, @aslanoguz34,

    It was because of the cache only, I have removed the cache from your site now, please check back to your site now after clearing the browser cache, Please check the screenshot in the private content area.

    Regards 8Themes Team.

    Please contact administrator
    for this information.
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