Faild to set variations swatch and quantity input

This topic has 8 replies, 3 voices, and was last updated 5 days, 11 hours ago ago by Jack Richardson

  • Avatar: qiuyuanyuan
    qiuyuanyuan
    Participant
    July 20, 2026 at 15:26

    Good afternoon.
    I’ve run into several issues during setup after importing the demo via the Setup Wizard.

    First, I wanted to replace the default navigation menu that came with the demo. I created a brand-new header and imported the pre-built navigation template from xstore, yet the header styles failed to load completely.

    Second, I want to implement a specific feature: on the product listing/shop page, customers should be able to select product variations, enter a quantity value, and click the Add to Cart button to add items instantly via AJAX. I saw this feature working on your pre-made demo templates. However, after importing that template, the variation swatches color pickers no longer display. I’ve tried numerous troubleshooting methods but still couldn’t get this function working properly.

    Third, I configured a mega menu, but there’s an unwanted vertical gap between the mega menu dropdown and the top main navigation bar. Additionally, an extra dropdown border box appears around the top navigation menu items, which I’d like to remove. Could you help resolve all these problems?

    Thanks&Regards
    Qiu

    Content is visible for topic creator and
    support staff only.
    Files is visible for topic creator and
    support staff only.
    7 Answers
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    July 21, 2026 at 11:46

    Hi,

    Thank you for reaching out to us.

    1. In Elementor, navigate to:
    Elementor → Tools → Regenerate CSS & Data
    Then clear all caches again.

    2. We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

    If the issue persists, we would appreciate it if you could provide us with FTP access so we can investigate further.
    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    3. Please provide the URL of page with this situation.

    Warm Regards,
    The 8Theme Team

    Avatar: qiuyuanyuan
    qiuyuanyuan
    Participant
    July 21, 2026 at 21:30

    Dear, I don’t have FTP, you can just login my page have a look, this is administor account. Thanks.

    Content is visible for topic creator and
    support staff only.
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    July 22, 2026 at 11:25

    Hi,

    2/ We specifically require FTP access.

    3/ Please provide the URL of the page where this issue occurs – https://gyazo.com/afb60febc3d09f14593831f525be9522

    Warm Regards,
    The 8Theme Team

    Avatar: qiuyuanyuan
    qiuyuanyuan
    Participant
    July 22, 2026 at 13:22

    Dear,
    I have solved issue NO.3.
    Now just issue NO.2 to solved.

    Thanks &regards.

    Content is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 23, 2026 at 07:42

    Hello @qiuyuanyuan,

    Could you please check it now? We have configured your archive products widget with the following settings: https://gyazo.com/3b334ce8d5f5b7a13237c2fad65ab9e8.

    Additionally, we have added the following custom snippet to your child theme’s functions.php file:

    add_filter('etheme_product_type_show_quantity', function($types) {  
        $types[] = 'variable';  
        return $types;  
    }, 10, 2);

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: qiuyuanyuan
    qiuyuanyuan
    Participant
    July 23, 2026 at 15:00

    Hi Jack, The quantity input shows up, it locked the custom snippet.

    Regards&Thanks much!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 24, 2026 at 07:40

    Hello @qiuyuanyuan,

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind regads, Jack Richardson
    The 8theme’s team

  • Viewing 8 results - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.