Facing issue when we are going to customize any setting wodpress login page will appears and not able to apply any changesSite URL: hidden Theme version: 9.2.1 WooCommerce version: 8.2.1
Thank you so much for purchasing our theme and contacting our support center.
1) In order to address your concern, Please check System Requirements:
Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Check the image for specific requirements here: https://ibb.co/m59CwYC
Kindly request your service provider to meet them.
2) Clear Cache and Cookies: Clear your browser’s cache and cookies to eliminate any stored data conflicts that might be causing this issue.
3) We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.
If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.
Please note that you should take a complete backup of your site before proceeding.
In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:
WP Admin URL:
WP Admin Username:
WP Admin Password:
Thank you for your cooperation.
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