Extra Shipping Options Plugin: Hook Required

This topic has 10 replies, 4 voices, and was last updated 9 years ago ago by Robert Hall

  • Avatar: beutz
    beutz
    Participant
    May 24, 2016 at 17:12

    Hi, I just purchased a shipping plugin for woocommerce, “Extra Shipping Options for Woocommerce”. Unfortunately it won’t work. The developer tells me that the plugin requires the latest version of WC / up-to-date template files. For this plugin to work he had to add a new hook to a template file (in WC 2.5), so if this theme is overriding the template files he says you should update them.

    He sent me a link showing the required hook: https://github.com/woothemes/woocommerce/blob/master/templates/cart/cart-shipping.php#L36
    Is this anything you can work with? Let me know if you need my login.

    Many thanks,
    Bettina

    9 Answers
    Avatar: Eva
    Eva Kemp
    Participant
    May 25, 2016 at 14:13

    Hello,

    Please provide us with FTP and WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: beutz
    beutz
    Participant
    May 25, 2016 at 16:26

    Thanks Eva! Here you go:

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    May 26, 2016 at 09:32

    Hello,

    You provided only wp-admin credentials but we also need your FTP details. Please give them too.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: beutz
    beutz
    Participant
    May 26, 2016 at 17:17

    So sorry, see below.
    Best,
    Bettina

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 26, 2016 at 18:23

    Hello,

    As I see the plugin is working properly http://storage7.static.itmages.com/i/16/0526/h_1464283354_9983635_1dca563f09.jpeg .
    Please clarify how to replicate the issue. The code mentioned in the link is already added in the theme file.

    Best regards,
    Jack Richardson.

    Avatar: beutz
    beutz
    Participant
    May 31, 2016 at 21:35

    Hi Jack,
    Yes, the option is now showing up, but it won’t stay checked and the expedited shipping won’t get added to the total. Since you say that the code is already in the file, I am sure it’s something for the plugin developer. I will get advice there. Thank you so much.
    Bettina

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 1, 2016 at 08:41

    Hello,

    You’re welcome.

    Let us know if further assistance is required.

    Best regards,
    Jack Richardson.

    Avatar: beutz
    beutz
    Participant
    June 6, 2016 at 14:40

    Hi Jack,
    This is now resolved after the plugin developer made some tweaks. Thank you!
    Bettina

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 6, 2016 at 15:07

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

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