Extending Support - by R - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow

  • Avatar: G
    R
    Participant
    September 16, 2020 at 16:19

    Hello, my support expires within 2 days and I have been trying to extend it for the past couple of weeks. Every time I go to the link it only shows buying the theme and support but I have already purchased the theme, I just want to purchase the extended support. I have emailed xstore/8theme about this twice and no one has gotten back to me.

    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 16, 2020 at 16:54

    Hello,

    Read here how to renew the support period https://www.8theme.com/documentation/documentation/troubleshooting/how-to-renew-support-period/
    If you still have a problem with this contact Envato support https://help.market.envato.com/hc/en-us/requests/new because we can’t manage this from the author side in any way.

    Regards

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