Exiting Coupon can’t be found at Coupon element when insert into email builder

This topic has 9 replies, 1 voice, and was last updated 4 years, 8 months ago ago by Stanley

  • Avatar: Stanley
    Stanley
    Participant
    April 1, 2021 at 11:24

    Please refer private content area

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 1, 2021 at 15:15

    Hello,

    Provide URL and temporary wp-admin access, so we can take a closer look.
    Thanks in advance.

    Regards

    Avatar: Stanley
    Stanley
    Participant
    April 1, 2021 at 16:02

    Refer private content area

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 2, 2021 at 08:03

    Hello,

    Please provide temporary wp-admin and FTP access via the Private Content area here, so I can pass your question to our technicians. If you don’t know your FTP host, FTP login, and FTP pass contact your hosting provider and ask this information.
    Waiting for your reply.

    Regards

    Avatar: Stanley
    Stanley
    Participant
    April 4, 2021 at 05:31

    Refer private area

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2021 at 15:43

    Hello,

    We’ve got correct FTP access in another your topic. Thanks.
    Please provide username and password to login to the Dashboard, also.

    Regards

    Avatar: Stanley
    Stanley
    Participant
    April 4, 2021 at 16:04

    Refer private

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 5, 2021 at 13:01

    Hello,

    1) Your coupon was private that’s why it was not available for the email builder. Once I change the visibility to Public it’s ok https://prnt.sc/114t94o

    2) Make sure that your .htaccess and roboots.txt do not block access to your images for the google bot.

    Regards

    Avatar: Stanley
    Stanley
    Participant
    April 18, 2021 at 07:14

    The issue solved with your proper guidance. Thanks!

  • Viewing 9 results - 1 through 9 (of 9 total)

The issue related to '‘Exiting Coupon can’t be found at Coupon element when insert into email builder’' has been successfully resolved, and the topic is now closed for further responses

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