Even i register my theme , still asking for register and cant install xstore

This topic has 6 replies, 2 voices, and was last updated 5 years, 2 months ago ago by Euphorian

  • Avatar: Euphorian
    Euphorian
    Participant
    October 4, 2020 at 11:04

    hi,even i activate my theme , i cant activate XStore Core , it keeps saying failed , also in the menu i cant reach side bar menu (xstore) , subcategories are grey colored , it says ” register your theme and activate Xstore core plugin , please * , looking for ur help , thank you.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2020 at 12:19

    Hello,

    Please provide temporary FTP access. If you don’t know your FTP access, contact the hosting provider and ask this information.

    Regards

    Avatar: Euphorian
    Euphorian
    Participant
    October 4, 2020 at 12:30

    Ftp access

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2020 at 14:35

    I’ve passed this question to our technicians and we will let you know once it will be fixed.
    Probably it will be tomorrow. Please wait.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2020 at 16:25

    Please check now. Let us know if you need any further assistance. Also, watch this video – https://youtu.be/4n1re0jKorc

    Regards

    Avatar: Euphorian
    Euphorian
    Participant
    October 4, 2020 at 22:09

    thank you.it works perfectly.

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