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  Euphorian

  Participant

  October 4, 2020 at 11:04

  hi,even i activate my theme , i cant activate XStore Core , it keeps saying failed , also in the menu i cant reach side bar menu (xstore) , subcategories are grey colored , it says ” register your theme and activate Xstore core plugin , please * , looking for ur help , thank you.

  Please, contact administrator
  for this information.

  #253801 Copied Theme version: 7.0
  5 Answers
  

  Rose Tyler

  Support staff

  October 4, 2020 at 12:19

  Hello,

  Please provide temporary FTP access. If you don’t know your FTP access, contact the hosting provider and ask this information.

  Regards

  #253807 Copied
  

  Euphorian

  Participant

  October 4, 2020 at 12:30

  Ftp access

  Please contact administrator
  for this information.

  #253813 Copied
  

  Rose Tyler

  Support staff

  October 4, 2020 at 14:35

  I’ve passed this question to our technicians and we will let you know once it will be fixed.
  Probably it will be tomorrow. Please wait.

  Regards

  #253849 Copied
  

  Rose Tyler

  Support staff

  October 4, 2020 at 16:25

  Please check now. Let us know if you need any further assistance. Also, watch this video – https://youtu.be/4n1re0jKorc

  Regards

  #253861 Copied
  

  Euphorian

  Participant

  October 4, 2020 at 22:09

  thank you.it works perfectly.

  #253880 Copied
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