Return to previous page

EU VAT number in checkout - by jojson - on WordPress WooCommerce support

This topic has 40 replies, 4 voices, and was last updated 9 years, 7 months ago ago by Eva Kemp

jojson

Participant

August 28, 2014 at 08:43

I’ve cleared cache, checked on 2 browsers and on my phone, once time is showing product like this: http://awesomescreenshot.com/0003dzc5a2 , next time is blank page. Some other products is blank too, please check on some products from category collections for example nad check again. Thank you very much.

#13729 Copied

jojson

Participant

August 28, 2014 at 09:33

please check how looks all product page: http://awesomescreenshot.com/0933dzsc93
releted products and something on the top. What is wrong??

#13732 Copied

jojson

Participant

August 28, 2014 at 11:04

please let me know if you are doing something???

#13741 Copied

Eva Kemp

Support staff

August 28, 2014 at 11:20

Hello,

We’re sorry, but we can’t reproduce the same issue as you does. In Chrome console there are some errors. Perhaps the problem is caused by the script that is missing.

Also please try to disable 3rd-party plugins one by one to find out if they are causing the issue as well.
Thank you.

Regards,
Eva Kemp.

#13744 Copied

jojson

Participant

September 8, 2014 at 11:29

Hi once again,

can you help me with plugin points & rewards. When I apply points in my cart I have something like this:
http://prntscr.com/4kth7d
that should be only test: Points redemption

Thank You

Please, contact administrator
for this information.

#14575 Copied

Eva Kemp

Support staff

September 8, 2014 at 14:19

Hello,

As this plugin is related to Woocommerce we recommend you to contact their support team.
Thank you for understanding.

Regards,
Eva Kemp.

#14615 Copied

jojson

Participant

September 8, 2014 at 14:22

That is docs for this plugin: “The earn/redeem messages on the cart & checkout page are styled using the .woocommerce-info class — your theme should style these automatically.”
On other theme there is no problem.

#14618 Copied

Eva Kemp

Support staff

September 9, 2014 at 15:15

Hello,

We’ve made some modifications.
Please check your site now.

Regards,
Eva Kemp.

#14758 Copied

jojson

Participant

September 9, 2014 at 16:23

Thank you, can you check what it wrong with my comments. I can’t see any comments on blog and option with review products only after purchase.

Thanks

#14774 Copied

Eva Kemp

Support staff

September 9, 2014 at 20:13

Hello,

You’re welcome.

As I see there are comments on blog page and are visible after some posts:

For example, check this post http://cgaxis.com/round-brown-sunshade-umbrella-for-free-cgaxis/

Please clarify your issue with review products.
Thank you.

Regards,
Eva Kemp.

#14808 Copied

jojson

Participant

September 9, 2014 at 20:20

I see only:12 RESPONSES TO ROUND BROWN SUNSHADE UMBRELLA FOR FREE

not comments.
With products, I would like to turn on option, that review is possible only for verified owner who bought this product. In woocommerce settings is this option but when I will check this, I can’t see any changes.

#14809 Copied

Robert Hall

Support staff

September 10, 2014 at 06:14

Hello,

Please contact with WooCommerce support team and their specialists will look into this issue more deeply.
Thank you.

Regards,
Robert Hall.

#14841 Copied

jojson

Participant

September 24, 2014 at 13:05

Hi,

can you check why most of my products are set as on sale?
when I using promo code without sale products I can use it. There isn’t sale price but system see this as a sale products. Please check it, all data to admin are below/

Please, contact administrator
for this information.

#16804 Copied

Eva Kemp

Support staff

September 24, 2014 at 14:38

Hello,

Sorry, but the link you provided gived 404 error. Please provide us with the correct link where products have sale price and wp-admin panel credentials.

Thank you.
Regards,
Eva Kemp.

#16821 Copied

jojson

Participant

September 24, 2014 at 16:00

sorry, please check link now, these products don’t have a sale price but are read by system as on sale,below data to admin panel

Please, contact administrator
for this information.

#16837 Copied

Eva Kemp

Support staff

September 24, 2014 at 20:07

Hello,

Could you please specify what products don’t have sale price but it is displayed?
Thank you.

Regards,
Eva Kemp.

#16877 Copied

jojson

Participant

September 24, 2014 at 22:50

all the products that you have seen on that page are from shortcode etheme_sale, but these product are not in sale price, I have other products on sale but no showing there. When I’ve created coupon that should not apply to items on sale, I can’t use it to these products beacouse system think that are on sale.

Please, contact administrator
for this information.

#16894 Copied

Eva Kemp

Support staff

September 25, 2014 at 15:37

Hello,

As I see you’re using old theme version. Please update it to 3.5.
https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade

Thank you.

Regards,
Eva Kemp.

#17004 Copied

jojson

Participant

September 25, 2014 at 17:43

ok, I’ve made update, please check now. I don’t see now page with sale shortcode

#17031 Copied

Eva Kemp

Support staff

September 26, 2014 at 14:21

Hello,

The page with sale products is http://cgaxis.com/sale-products/
The problem is with Woocommerce configuration. You can check it enabling the default WordPress theme and using Woocommerce shortcode [sale_products per_page="12" orderby="name" order="desc"].
You’ll see the same products as before. So you have to contact Woocommerce support to find the solution.

Thank you.
Regards,
Eva Kemp.

#17182 Copied
1 2

Viewing 40 results - 21 through 40 (of 40 total)