Et core plugin broken full WordPress website

This topic has 8 replies, 3 voices, and was last updated 30 minutes ago ago by Jack Richardson

  • Avatar: AgroTeraria
    AgroTeraria
    Participant
    December 3, 2025 at 11:46

    Hello,
    I am trying to install theme to my website ,but totally broken whole website
    I following :
    1. New WordPress installation ver 6.8.3
    2.insert in config.php:

    set_time_limit(600);

    define(‘WP_MAX_MEMORY_LIMIT’, ‘512M’);

    define(‘WP_DEBUG’, true);
    define(‘WP_DEBUG_LOG’, true);
    define(‘WP_DEBUG_DISPLAY’, false);

    PHP version 8.2

    3. Install xstore theme and activated it

    4.Ask me need install ET core plug in – click from the menu and installed it and broken website

    https://teraria.bg/
    There is a fatal error on this website.
    Learn more about debugging WordPress.

    5. I deleted all – again new copy of WordPress – tried manually upload et-core-plugin when click active – …again website broken ?
    Again license code copy – paste
    6. Nothing works , I tried to delete ,install again fresh WordPress, again upload xtheme and on the step where asking me to install et-core-plugin click on it and … website is this message
    https://teraria.bg/
    There is a fatal error on this website.

    So what I need to do to install without errors, I am out of ideas?

    EMAIL WITH MORE DETAILS ABOUT ERROR I HAVE

    Hello!

    WordPress now has a built-in feature that detects a plugin or theme that is causing a fatal error on your site and notifies you with this automated email.

    WordPress has found an error in your theme, Xstore.

    First, visit your website ( https://teraria.bg/ ) and check for any visible issues. Then, visit the page where the error was found ( https://teraria.bg/wp-admin/a dmin.php?page=et-panel-demos ), and check for any visible issues.

    Contact your host for assistance in analyzing the issue.

    If your site appears to be broken and you are unable to access your dashboard, WordPress now has a special “recovery mode”. This allows you to safely log into your dashboard and investigate further.

    https://teraria.bg/wp-login.ph p?action=enter_recovery_mode& rm_token=b6LRpHX7AzlJCaHAETFXn h&rm_key=dewvTglPvEQ0CljGz9pVn 7

    To keep your site safe, this link will expire in one day. Don’t worry about it, however, if the error occurs again after it expires, a new link will be sent to you by email. When looking for a solution to the problem, you may be asked

    for the following information:

    WordPress version 6.9
    Current theme: Xstore (version 9.6.2)
    Current extension: (version )
    PHP version 8.2.29 Error

    details
    == Error: Uncaught Error: Failed opening required ‘/home/terariab/public_html/wp -content/themes/xstore/framewo rk/customizer/theme-options/ speed-optimization/speed- optimization.php’ (include_path=’.:/opt/alt/php8 2/usr/share/pear:/opt/alt/php8 2/usr/share/pear:/usr/share/ pear:/usr/share/php’) in /home/terariab/public_html/wp-content/themes/xstore/framework/theme-options.php:26 Stack trace: #0 /home/terariab/public_html/wp-includes/class-wp-hook.php(341 ) : {closure}() #1 /home/terariab/public_html/wp-includes/class-wp-hook.php(365 ) : WP_Hook- >apply_filters() #2 /home/terariab/public_html/wp- includes/plugin.php(522): WP_Hook->do_action() #3 /home/terariab/public_html/wp- settings.php(742): do_action() #4 /home/terariab/public_html/wp- config.php(103): require_once(‘/home/terariab/. ..’) #5 /home/terariab/public_html/wp-config.php(103): require_once(‘/home/terariab/. .. ‘) #5

    load.php(50): require_once(‘/home/terariab/…’)
    #6 /home/terariab/public_html/wp-admin/admin.php(35): require_once(‘/home/terariab/…’)
    #7 {main}
    thrown

    Content is visible for topic creator and
    support staff only.
    7 Answers
    Avatar: Samir Malik
    Samir Malik
    Support staff
    December 3, 2025 at 12:25

    Hello AgroTeraria,

    Could you please verify your FTP account?
    We are currently unable to log in.

    Thank you for your assistance.

    Best regards,
    The 8Theme Team

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 3, 2025 at 12:29

    Hello @AgroTeraria,

    Based on the error log we reviewed on your server, it appears that some files were not loaded correctly during the theme archive upload process. We have manually added the missing file “xstore/framework/customizer/theme-options/speed-optimization/speed-optimization.php,” and as a result, the fatal errors on your website have been resolved.

    Additionally, we corrected your wp-config file, as some of your customizations were placed in incorrect locations, which caused the notices (https://prnt.sc/eTLyJoG9Swju).

    You can now proceed with the demo import process. If you have any further questions, please feel free to submit a support request, and we will be happy to assist you.

    You may also find the following articles helpful for the demo import process:
    1. https://www.8theme.com/documentation/xstore/theme-installation/xstore-setup-wizard/ (Step 4 and subsequent steps)
    2. https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: AgroTeraria
    AgroTeraria
    Participant
    December 3, 2025 at 13:37

    Many thanks , it works!
    I have other question on this demo how I can make the menu by default to be open ?
    Because is closed and empty space there.

    Files is visible for topic creator and
    support staff only.
    Avatar: AgroTeraria
    AgroTeraria
    Participant
    December 3, 2025 at 13:44

    Online demo is opened, on my demo
    https://teraria.bg/
    is not in the main page
    I check on Elementor editor – header- its option – open but is not …
    wp admin access details in first messege

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 3, 2025 at 14:28

    Hello @AgroTeraria,

    Please check it now. We have set the following value: https://prnt.sc/J5mjWjYBOr3A to ensure that the submenu is displayed only on the home page, and in all other cases, it appears only on hover, as configured in our demo.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: AgroTeraria
    AgroTeraria
    Participant
    December 4, 2025 at 14:20

    Many thanks, works like a harm! 🙂

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 4, 2025 at 14:53

    Hello @AgroTeraria,

    Thank you very much for your kind feedback. We’re glad to know that everything is working perfectly for you.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    Jack Richardson
    8Theme’s Team

  • Viewing 8 results - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.