Estimated delivery and secure Payment not showing on single product

This topic has 5 replies, 3 voices, and was last updated 4 months ago ago by Andrew Mitchell

  • Avatar: mirko
    mirko
    Participant
    January 8, 2024 at 07:51

    Morning i ve got a problem, i ve enabled estimated delivery and also secure payment but those aren’t showing on single product, i m using single product builder and i’ve past the code there. So there must be something nog going rigt.

    Here some pics to show you the problem, and some that will show you where is visible in some other section, anyway for estimated delivery when i m on editing mode it shows.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 8, 2024 at 12:47

    Hello, @mirko,

    We hope this message finds you well.

    Upon thorough review of your website, we are pleased to inform you that we have not identified any issues. The features for Estimated Delivery and Secure Payment are displaying correctly on the single product page, as intended. For your convenience, we have attached an image to serve as a reference. https://imgur.com/sEULybe and https://imgur.com/NlP0HLY

    We kindly suggest that you clear your browser’s cache and revisit the site to ensure that you are viewing the most up-to-date information.

    Furthermore, we encourage you to familiarize yourself with our theme documentation for a more comprehensive understanding of the functionalities. You can find the relevant articles at the following links:

    – XStore Setup Booster: Sales Estimate Delivery
    https://xstore.helpscoutdocs.com/article/153-xstore-setup-booster-sales-estimate-delivery

    – XStore Sales Booster Feature: Safe & Secure Checkout
    https://xstore.helpscoutdocs.com/article/161-xstore-sales-booster-feature-safe-secure-checkout

    We trust that this information will be of assistance to you. Should you require any further support, please do not hesitate to reach out to us.

    Best regards,
    The 8Theme Team

    Avatar: mirko
    mirko
    Participant
    January 8, 2024 at 12:53

    Yes i was able to find the solution by myself. All done anyway, the problem was using short code, i avoid it moving the element from elementor page builder. Finding them on widget.

    Anyway is there any possibility to give bank holiday calculation and the time for order!?
    Example if you order berfore in 2 hours (countdown) you ll get it on…
    Considering week end and back holiday in automatic way

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 8, 2024 at 13:05

    Hello, @mirko,

    Thank you for your response.

    1/ That’s great to hear! We are glad you were able to find a solution on your own.

    2/ We regret to inform you that it is not possible to achieve your desired outcome with the current version of the theme. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page.

    You can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

    We appreciate your understanding.

    Best Regards,
    8Theme’s Team.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 8, 2024 at 13:20

    Dear mirko,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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