• 

  benditodilema

  Participant

  January 23, 2015 at 12:24

  Hi again,

  Yesterday i wrote you with some troubles with my ess grid.
  You Tell me to update the plugin ESS. I did it but it doesn´t works yet.
  I upload all the files (4) after import all the demo data.
  But i can´t setting the grid.

  I need to resolve it.
  I tried all but i don´t know how to resolve it

  

  Please, contact administrator
  for this information.

  #36743 Copied
  12 Answers
  

  Eva Kemp

  Participant

  January 23, 2015 at 13:09

  Hello,

  Please provide us with FTP credentials as well.

  Thank you.
  Regards,
  Eva Kemp.

  #36756 Copied
  

  benditodilema

  Participant

  January 23, 2015 at 13:16

  OK

  Please, contact administrator
  for this information.

  #36757 Copied
  

  Eva Kemp

  Participant

  January 23, 2015 at 15:44

  Hello,

  Have you made any changes in original theme files?

  Thank you.
  Regards,
  Eva Kemp.

  #36792 Copied
  

  benditodilema

  Participant

  January 23, 2015 at 17:18

  Hi Eva,

  No i only import all the demo data and after that i uploaded one by one the 4 archives and them later i overwrite them.
  I think that this is strange too.

  I follow all the steps like in the video demo in your youtube channel.

  Thankyoy

  #36822 Copied
  

  benditodilema

  Participant

  January 26, 2015 at 10:09

  Hi Eva,
  Do you have any news?
  If it is necesary i could reinstall the theme.
  I need to finish the work as soon as possible.

  Thank yoy in advance
  Best regards

  #37011 Copied
  

  Eva Kemp

  Participant

  January 26, 2015 at 15:05

  Hello,

  Sorry for a delay.
  We’ve test the plugin and it’s working fine with our demo.
  Please try to reinstall the theme and let us know the result.

  Thank you.
  Regards,
  Eva Kemp.

  #37061 Copied
  

  benditodilema

  Participant

  January 26, 2015 at 16:31

  Hi,

  Ok, i´ll do it.

  Thank you

  #37088 Copied
  

  Eva Kemp

  Participant

  January 26, 2015 at 16:46

  Hello,

  Ok. Let us know the result.

  Thank you.
  Regards,
  Eva Kemp.

  #37090 Copied
  

  benditodilema

  Participant

  January 28, 2015 at 16:53

  Hi Eva,

  We re-installed again the theme and the plugin but the problem persist.
  I need a solution please, because i have this work stopped for this issue and i can´t do more things on the website.
  You have my FTP credentials. Could you try to do it?
  Thank you very much again.

  #37864 Copied
  

  Eva Kemp

  Participant

  January 28, 2015 at 18:26

  Hello,

  There is an error on your site:
  Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 1966080 bytes) in /home/sanla/www/wp-content/plugins/essential-grid/admin/views/elements/grid-settings.php on line 1231

  You should ask your host to increase memory limit.

  Thank you.
  Regards,
  Eva Kemp.

  #37905 Copied
  

  benditodilema

  Participant

  January 28, 2015 at 18:36

  OK,
  Let me see.
  Thank you very much.

  #37906 Copied
  

  Robert Hall

  Participant

  January 28, 2015 at 18:56

  Hello,

  You’re welcome!

  Regards,
  Robert Hall.

  #37912 Copied
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