Errors with Checkout page in non-default languages

3 replies2 participantsUpdated by Eva Kemp

  • Avatar: BoxMediaOy
    BoxMediaOy
    Participant

    Hello,

    I am working on this website with your theme.

    https://www.ilubox.ee/wordpress

    When I go to Checkout page in Estonian (Default language of the website), it all works smoothly.
    https://ilubox.ee/wordpress/tellimuse-vormistamine/

    But when I switch to Russian or English, seems like the AJAX functions are broken, such as:

    – “Ship to Different Address” section doesn’t disappear based on user’s choice.
    – “Shipping methods” don’t appear at all.
    – “Payment methods” don’t appear at all.

    You can see them here and compare with Estonian version:
    https://ilubox.ee/wordpress/en/checkout/
    https://ilubox.ee/wordpress/ru/checkout/

    Is it something that you can suggest an idea to us for fix, or should we contact WooCommerce or WPML?

    Thanks.

    Huseyin

    Please, contact administrator
    for this information.

    3 Answers

    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    Did you make any changes in original theme files?
    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: BoxMediaOy
    BoxMediaOy
    Participant

    I’ve made some minor changes, but it shouldn’t affect English or Russian, as it works smoothly with Estonian version.

    I am providing you FTP credentials below.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    This issue persists with default WordPress theme too.
    You can check it yourself.
    This is WPML problem and you have to contact their support team.
    Sorry.

    Regards,
    Eva Kemp.

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