Errors on pages - by Truvon247 - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 8 years, 10 months ago ago by Stan Russell

  • Avatar: Truvon247
    Truvon247
    Participant
    May 27, 2015 at 11:29

    Hello,

    I purchased the Royal theme for my website but nothing seems to be working. I am getting all kinds of errors that I have no idea how to fix and I cannot figure out a lot of features and now my website has crashed. Can you assist me with this?

    It says the following at the top of the dashboard among other things: “Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance. You can review the System Status report for full details or learn more about WooCommerce Template Structure here.”

    I have no idea what to do.

    1 Answer
    Avatar: stan
    Stan Russell
    Participant
    May 27, 2015 at 13:08

    Hello,

    our theme is using modified Woocommerce template files so it is normal that file versions are different or recognized by Wocommerce as ‘outdated’. It is not bug and does not affect frontend. You may skip this notification.

    Please list all other problems that you have with our theme and we will try to help you. It would be very helpful if you will show them on screenshots with notes.

    Regards,
    Stan Russell.

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