Return to previous page

Errors on my website with colors and sections

This topic has 6 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Alex Carter

Ernesto

Participant

April 29, 2025 at 07:39

Hello!

I’m trying to edit the individual product page but I’m getting some editing errors.

With Elementor editor, I have changed the price color of the products to red but this is still displayed in the previous color even if I update the cache.

Also, I want to change the text of the Related Products section and put it in Spanish but I can’t find from where I have to do it.

I have also noticed that when adding to the cart a product with purchase options provided by the YITH plugin, the product is not seen in the shopping cart.

Thank you very much
Best regards

Please, contact administrator
for this information.

#442253 Copied Theme version: 9.4.10

5 Answers

Alex Carter

Support staff

April 29, 2025 at 09:21

Hello,

Thank you for reaching out to us.

Unfortunately, we are currently unable to log in using the credentials you provided. Kindly verify the login details and resend them so we can proceed with the necessary checks.

Regarding the issue with the product price color not updating, please ensure that you have cleared both your browser cache and any caching plugins you may be using on your site. Additionally, we will need to review your settings, so we are awaiting correct wp-admin access to investigate further.

To change the “Related Products” section text to Spanish, you can do this by using a translation plugin such as Loco Translate https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ . Navigate to Loco Translate > Themes > select your active theme > Edit the language file and search for the “Related Products” string to translate it accordingly. Do the same for the XStore Core plugin and WooCommerce.

As for the issue with the YITH plugin and products not appearing in the cart, please note that we do not guarantee full compatibility of our theme with all third-party plugins, nor can we provide support for such plugins. In some cases, additional customization of either the theme or the plugin may be required to ensure they work together. Unfortunately, it is not feasible for the theme author to ensure compatibility with all existing plugins, and such customization falls outside the scope of our standard support.

Best Regards,
8Theme’s Team

#442268 Copied

Ernesto

Participant

April 29, 2025 at 10:50

Hello!

Please find attached new keys to solve the errors presented in the previous support ticket.

Please contact administrator
for this information.

#442284 Copied

Alex Carter

Support staff

April 29, 2025 at 11:31

Hello,

We appreciate your prompt response.

XStore Builders > Single Product Builder > edit template > https://prnt.sc/ztUOFp0T14aw > https://prnt.sc/if38bsMkOeBp

Warm Regards,
The 8Theme Team

#442285 Copied

Ernesto

Participant

April 30, 2025 at 08:51

Hello,

I have again an error on my website. I can’t get my products to be published in my store. I have filled in all the data to activate the woocommerce but I can not see the individual page of each of my products. Attached is a link to a product and a screenshot of what is currently displayed.
https://shop.agenciavitamin.com/product/pagina-web-one-page/
How can I make my products to be published correctly?
Thanks

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#442370 Copied

Alex Carter

Support staff

April 30, 2025 at 08:54

Hello,

Thank you for reaching out to us.

We understand the issue you’re experiencing with your product pages not displaying correctly. Based on the information you’ve provided, it seems that the visibility settings.

We kindly recommend reviewing the following documentation for guidance on resolving this issue:
https://www.8theme.com/documentation/xstore/woocommerce/great-things-are-on-the-horizon-or-site-visibility-from-woocommerce-plugin/

Warm Regards,
The 8Theme Team

#442373 Copied
Viewing 6 results - 1 through 6 (of 6 total)