Error: Your theme has bundled outdated copies of WooCommerce template files

This topic has 6 replies, 4 voices, and was last updated 10 years, 9 months ago ago by Robert Hall

  • Avatar: JeanieBee
    JeanieBee
    Participant
    March 3, 2015 at 18:12

    Hi there,

    I’m getting double payment method buttons on my checkout as well as the error message:
    “Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance. You can review the System Status report for full details or learn more about WooCommerce Template Structure here.”

    I just updated to the latest version of Royal today and updated WooCommerce recently.

    I found a post here that spoke about this issue specifically, but it looks like the issue was taken care of by support staff rather explained how to do it. (Which i think is super awesome of you guys, by the way! Amazing support!)

    Can you explain to me how to take care of this issue?

    Thanks so much!

    5 Answers
    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 3, 2015 at 18:25

    Hello

    Please provide us with ftp and wp-admin credentials to resolve the issue.

    With best regards
    Brian Johnson

    Avatar: JeanieBee
    JeanieBee
    Participant
    March 3, 2015 at 23:19

    Info in Private Content. Thanks so much!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    March 4, 2015 at 09:52

    Hello,

    The double payment issue has been fixed.
    Concerning that message, you shouldn’t worry, it won’t affect your site work. We modified Woocommerce files in wp-content/themes/royal/woocommerce directory and old versions can be written in our files, but it means nothing wrong for your site.
    So you can be calm.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: JeanieBee
    JeanieBee
    Participant
    March 4, 2015 at 17:40

    Thanks a million!! I’m so impressed with your support, great theme, great company! 🙂

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 4, 2015 at 18:26

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

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