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  Rosiedesigns

  Participant

  June 8, 2017 at 11:35

  Hello,

  I am trying to add attributes for a variable product in my shop, but everytime I select an attribute option and click ‘add’, a loading wheel appears and just keeps spinning, nothing loads or happens.

  I have already updated woocommerce and my theme- Classico.

  Thanks
  Ellen

  #165290 Copied
  3 Answers
  

  Rose Tyler

  Support staff

  June 8, 2017 at 12:13

  Hello,

  Please make sure that you use latest versions of Visual Composer and Ultimate Addons for Visual Composer https://www.8theme.com/download-plugins/page/2/

  Regards,
  Rose Tyler.

  #165297 Copied
  

  Rosiedesigns

  Participant

  June 9, 2017 at 10:38

  Thank you for the reply, I have updated Ultimate add ons, but to update visual composer do I need to deactivate and delete it from my plugins, then download from the link you have provided and upload again? Will this affect my site settings at all?

  Thanks
  Ellen

  #165394 Copied
  

  Rose Tyler

  Support staff

  June 9, 2017 at 10:44

  Hello,

  You can delete and upload new plugin version or connect to your server using FTP and copy extracted plugin folder into wp-content/plugins/

  Regards,
  Rose Tyler.

  #165395 Copied
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