Please check the private content area
This topic has 8 replies, 3 voices, and was last updated 4 months, 3 weeks ago ago by Yasir Alam 8Theme
Please check the private content area
This error comes with Linked Variation please check
Hello,
Thank you for reaching out to us.
We have received your message regarding the error related to the linked variation. In order to assist you more effectively, could you please provide us with additional details such as screenshots of the issue and the steps to reproduce the error?
Could you please provide temporary FTP access also? We will check what can be done to help you.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
We appreciate your cooperation and look forward to resolving this for you.
Best Regards,
8Theme’s Team
Please Check the Private Content Area
Hello, Yasir Alam 8Theme
To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.
Our technician will look into this after the weekend. We apologize for the delay.
If you have any additional details that might help, feel free to reply here.
Regarding your question about your other website, please create a separate topic for it to avoid any confusion in this thread.
Thank you for your cooperation!
Best Regards,
The 8Theme Team
I am still waiting for your kind support
Hello, Yasir Alam,
Since FTP access was not provided, we temporarily installed the WP File Manager plugin in order to make the necessary changes to your files. After completing the required modifications, the plugin was removed.
We have resolved the issue you reported. Kindly verify the changes. The modifications were made in the following file:
wp-content/themes/xstore/framework/features/woocommerce/linked-variations.php
Please note that these changes will also be included in the next theme update.
Best regards,
8Theme Team
Thanks for the support! My topic “error with some product after new update” has been successfully resolved.
The issue related to '‘error with some product after new update’' has been successfully resolved, and the topic is now closed for further responses