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  sweetlittlegifts

  Participant

  December 11, 2018 at 21:31

  Hi,

  We are having an error displaying all the Instagram posts on the feed. One of them shows as an error (having previously loaded fine), and this is affected desktop and mobile devices.

  Please can you advise? An image can be seen below.

  Login information, as usual, available in the private content area. Thanks!

  SweetLittleGifts

  

  Please, contact administrator
  for this information.

  #205822 Copied Theme version: 5.1.3 WooCommerce version: 3.5.2
  3 Answers
  

  Rose Tyler

  Support staff

  December 12, 2018 at 10:19

  Hello,

  Unfortunately, I can’t log in https://prnt.sc/ltwrrg Please check access.

  Regards

  #205835 Copied
  

  sweetlittlegifts

  Participant

  December 12, 2018 at 17:39

  Hi Rose, sorry for the delay. I forgot to save the new password! Please try the new one in the private content area.

  Thanks,

  SLG

  Please contact administrator
  for this information.

  #205880 Copied
  

  Rose Tyler

  Support staff

  December 13, 2018 at 10:15

  Hello,

  In console on your site – https://prnt.sc/ludfe4 contact your hosting provider to solve this.
  Let us know the result.

  Also, please update WPBakery page builder plugin to latest version – https://www.8theme.com/documentation/xstore/plugins/plugins-update/ to be able to edit pages using the plugin (it’s more advanced than Gutenberg at this moment) – http://prntscr.com/ltwb5l

  Regards

  #205916 Copied
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