Return to previous page

Error while signing up on my website, why?

This topic has 2 replies, 2 voices, and was last updated 9 months, 2 weeks ago ago by Rose Tyler

enderkadir

Participant

July 19, 2023 at 12:04

Hi,

I am encountering an error while creating a membership on my website.
I don’t understand the problem can you help me?
If it’s something you can do, can you log in and solve my user information here?

https://www.hizliresim.com/7wsfhqi
https://www.hizliresim.com/8dng02b

Please, contact administrator
for this information.

#362361 Copied Theme version: 9.1.9

1 Answer

Rose Tyler

Support staff

July 19, 2023 at 13:15

Hello, Enderkadir,

Thank you for contacting us and for using XStore.

1/ Please check how it works when the default WooCommerce theme – Storefront is activated on the site.
If you get the same problem, you need to contact WooCommerce support, because the situation is independent of our theme.

2/ Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

Kind Regards,
8theme team

#362366 Copied
Tagged: error, signup, support, themes, troubleshooting, woocommerce, wordpress
Viewing 2 results - 1 through 2 (of 2 total)