• 

  enderkadir

  Participant

  July 19, 2023 at 12:04

  Hi,

  I am encountering an error while creating a membership on my website.
  I don’t understand the problem can you help me?
  If it’s something you can do, can you log in and solve my user information here?

  https://www.hizliresim.com/7wsfhqi
  https://www.hizliresim.com/8dng02b

  Please, contact administrator
  for this information.

  #362361 Copied Theme version: 9.1.9
  1 Answer
  

  Rose Tyler

  Support staff

  July 19, 2023 at 13:15

  Hello, Enderkadir,

  Thank you for contacting us and for using XStore.

  1/ Please check how it works when the default WooCommerce theme – Storefront is activated on the site.
  If you get the same problem, you need to contact WooCommerce support, because the situation is independent of our theme.

  2/ Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

  Kind Regards,
  8theme team

  #362366 Copied

• Tagged: error, signup, support, themes, troubleshooting, woocommerce, wordpress
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