Error when select theme using Elementor editor

This topic has 6 replies, 3 voices, and was last updated 2 years, 1 month ago ago by Rose Tyler

  • Avatar: Ana Patrici
    Ana Patricia
    Participant
    January 13, 2022 at 18:22

    When select the theme give this error:

    error while install ofelementorplugin

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 13, 2022 at 18:52

    Hello,

    Don’t change template name https://prnt.sc/26d9n9q Parent theme name should be mentioned there.
    Did not face any problem with Elementor plugin installation once set the correct template name.
    What demo version would you like to import?

    Regards

    Avatar: Ana Patrici
    Ana Patricia
    Participant
    January 13, 2022 at 18:56

    Ok, thanks Olga, I understand, I want to install the Classic demo

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 14, 2022 at 06:40

    Hello,

    As I can see you have already done that. Do you still need any help from our side?

    Regards

    Avatar: Ana Patrici
    Ana Patricia
    Participant
    January 14, 2022 at 16:23

    No, thank you very much, I will see the tutorials for the rest

    Thanks for your help

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2022 at 16:30

    Hello,

    You’re welcome!

    Regards

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